'Cocktail Potion' by Transworld Transfer Bartenders

"Well, what does that mean?"

Phil looks at me with a straight eye to ask the truth of what I say.

I'll gently tell this boy, who looks like me before, one of the things that was missing.

"Hey, Phil, there's one thing I want to ask you."

"Yes"

"Do you think it's the most important thing when you're working as a bartender?"

Phil is worried about my question.

There are a lot of things that are important during business hours.

Starting with the atmosphere of the store, the deliciousness of the alcohol, the placement of the customer, the management of drunkenness, the air-conditioning and music, the brightness of the lighting, the volume of conversation and sales.

It is the basis of customer service to prioritize the work of piling up a full load in front of you while thinking about how to entertain customers in a variety of changing situations.

However, if you omit the variables of such a situation and cut them off little by little and drop the good ones, you'll get closer and closer to the answer.

... Phil would think so 'rationally'.At least that's what I used to think.

Somewhat, Phil answered while he was lost.

"Are you satisfied with your customers?"

And Phil answers.

The 'Phil's Answer' I had in mind.

I shook my head with a smile.

"No, Phil. That's a very honorable answer, but we can't get there."

Phil peeks into my eyes to deny me.

I thought so, too. Senpai also told me to think about the customer properly, and I was chasing what the customer wanted.

And I thought that all I could do was make a cocktail, and I tried to do it extremely, and I realized that it was just a little fun, but I couldn't finally satisfy my customers with it.

I must have stagnated when I was in Japan because I was wrong.

"Does that mean So-san doesn't think customer satisfaction is the best?"

"Yes, I think customer satisfaction is important, but we can never be the 'perfect bartenders' who can make it the best.Because we were human before we were bartenders. "

Before I left Japan, I remember that a bartender was mentioned as one of the professions that would disappear in the future in some feature.

Perhaps if bartenders were just a cocktail-making profession, that would be one of the truth.

Bartenders are people, so no matter how much technology they hone, they don't make cocktails at the perfect ratio to machines.

But in reality, bartenders aren't just about making cocktails.

It's a job to open a shop, treat customers, and think together about the perfect drink for them.

A bartender is a person, so I can be close to one of my customers.I can think of the best I've ever seen in my life.

But that's not enough.

The most important thing to do as a bartender is missing.

Whether it's a perfect cocktail like a machine or a perfect customer service for your customers, it's not enough to be a bartender.

Bartenders are people, so they can't always be perfect.That's why you can't just think about customers all the time.

"The most important and inexpensive qualities of bartenders are whether they can be enjoyed."

"... are you enjoying yourself?"

Phil's voice shook upset.

That will be the case.

Everything I've taught you about the technology and the way of thinking was to put customer satisfaction first.

In order to entertain customers and make them feel good, I have taught them these techniques and how to provide them with them.That's what I taught myself as a "manual" bartender.

But it's not something I can teach you from there.

It's about being conscious, unconscious, and having to find it yourself.

And this idea of "myself enjoying" is also one of them.

"To put it simply, we want to entertain our customers, and we want to entertain our customers as much as we do.We want bartenders to have fun, too, without taking the position of a customer being a clerk or a customer. "

…………

"It's really a simple story.When customers are comfortable talking, we'll listen to them with pleasure, won't we?It's a dry way of looking at it because it makes customers happy, but why is that in the first place?The answer is that the customers themselves want us to have fun. "

I'm not really sure, but I dare say it decisively.

This is what I finally realized when I came to this world.

I used to make a lot of mistakes in Japan, and no matter what I heard, I felt empty somewhere in my heart.As a bartender, I could not forget about Ibuki or the cocktail somewhere in my head.I wasn't able to enjoy myself.Therefore, the number of customers went down gradually.

Of course. If you're a customer, you're not happy that they're not enjoying the conversation.

Humans are creatures that they want to enjoy, but they also want their opponents to enjoy themselves.

When the other person seems to be having fun, it makes me happy and happy.

And that was the hallmark of Sally, not Phil.

"Phil is serious, so you can face him seriously at any time.Of course, that's important, but if you keep listening and listening, you'll eventually tire yourself and your partner. "

When I used to work in Japan, I remembered the feeling of being stuck in my breath.

In this world, cocktails and sparkling beverages are still fresh and can be used to entertain customers.

So that serious part of Phil only looks good.

But if cocktails become normal and carbonated drinks become widespread, they will eventually get stuck.

No matter how much you think about entertaining your opponent, it's time you don't know what to do.

If you think about your pleasure separately from the pleasure of your customers, that's what happens.

"In that regard, Sally is probably natural, but I know what's important.He's good at stepping in because he's enjoying himself first.And since the other party can see that Sally is enjoying herself, I want to forgive you even if you omit the point of being a beautiful girl.It's fun to be stepped on.That's why he's good at getting into the customer's pocket. "

I imagine more than half of it around here, but I don't think it's coming off.

Of course, it is undeniable that Sally's own appearance makes the line much looser, but that's not all.

"Simply put, Sally enjoys it, so it's fun to be caught around.That's all I'm saying. "

I tried a lot of words, but after all, there's only one thing I want to say.

And so far, I'm going to tell Phil, "What I want you to know."

I dare not speak of it. [M]I waited for Phil to speak for himself.

Smart Phil quickly comes to a conclusion.

"So you think it's a problem that I don't enjoy during business hours?"

"Oh, there's a flaw in the way you say it, but you're probably right."

It's not true that Phil didn't enjoy it during business hours.

However, Phil's way of enjoying it is just tilting in that direction, such as if he was able to get around the venue well or if the cocktail was delicious.

I'd like Sally to study there too.Sally just enjoys interacting with customers for the time being.

"... if you ask me, it's true."

Are there any parts that are satisfactory?

"Yes"

Phil's expression became stiff.

I realized that because my older sister was getting caught up in a bitter smile, I couldn't seem to follow the sketchy topic of a middle-aged man, and I remembered such trivial points.

They pretend to enjoy Phil's reaction, but Phil himself feels a little difficult.

"But, um, what does this story have to do with Mr. Crabel?"

Phil said as if he remembered.

Yes, this story began with the question of whether there was a problem talking to Crabel.

I talked about this as a premise.

Does it mean Phil wasn't aware of it?

"Phil, don't you realize the difference between when you're dealing with other customers and when you're dealing with Miss Crabbell?"

"Isn't that right? I'm not going to change the customer service."

Well, it must be the customer service itself.

So, what is it?

Phil's serious voice bothers me if I can answer seriously.

But if I don't answer, I won't go any further, so I decided to say so.

"Phil seems to be having a lot of fun talking to Miss Craver."

"Eh?"

That's why I wanted to keep an eye on Miss Craver's relationship with Phil.

Phil doesn't try to hide his confusion, but returns it with a little confusion.

"Well, I'm sorry, but that's what I don't know."

"You might say it's fun differently.Compared to other customers, I need to deal with it. "

"... so?"

Yes, vegetables.

Not just Phil, the closer a person gets, the more unexpectedly the elements are visible.Me, too, and Phil can show a lot of gaps in his regular counterparts around Isotoma.

In that regard, Crabel never goes to our store as often as he does.

However, Crabel would still be moving with the feeling of 'delighting Phil' the most among the shop's customers.

Phil often laughs more when he talks to Crabel than when he deals with other customers.

Such a smile seemed to hide the comfort of Phil's age, adding to his usual warm smile and making him attractive.

"In other words, I thought it would be nice if other customers could show me how you feel when you're laughing at Miss Crabel.I was wondering if you could grab something by being close to Miss Crabbell. "

Of course, this is not about 'bartenders being vegan forever'.

Minimum switch on/off is mandatory.It's not familiar to be close.

But sometimes I want you to be aware of your pleasure and feel it.

I'm sure that will be a great help in keeping the bartender going.

"So, well, I want to ask Phil the other way around."

"Yes"

"Don't you like Miss Crabbell?"

I was a little embarrassed about whether I liked it or not.

I don't know if this is bartender mode, but I'm pretty much the same now.It's quite embarrassing to be in love with a banana.

And I tried to euphemise a little, but Phil was a little embarrassed, just like me.

She made a fool of her mouth and answered with a slightly hard to say.

"Well, I can't say for sure.But I don't think it's a good idea. "

"You're the girl who comes to see you till you run away."

If you look objectively, it might be a little scary, but, well, Phil is a vampire.

They basically said they were in themselves, so what matters is how they feel about the other person's behavior.

It seems that Miss Crabel's thoughts have been well received.

"Well, I'm not going to tell you right now.At least not from my mouth. "

"Well, that's right. From So-san... ah, no, I'm sorry..."

…………

There are places in my current state that I think, but when Phil tells me clearly, it's a little depressed.

But I have something to say because of me.

"I won't say anything, so you should make sure Miss Crabel knows what you're doing.Your free will. "

As he pressed his back, Phil nodded and made up his mind to go where Miss Crabel was waiting.

I couldn't hear what Phil, who had driven Sally away, said to Miss Crabel, but the look on Miss Crabel's face showed that it wasn't just a cold word.

By the way, Sally seemed to have heard different words from me, and for some reason she glanced at me.

Sorry, put it off.