Going Into the World!

"What's on your mind?"

"Huh?! Oh, nothing. “

From when I got married, Jennifer started getting up early in the morning. Now I feel empty when I open my eyes and grope sideways, but when I take a shower and come downstairs, I set up breakfast and wait for it. The sleepyhead is fully grown.

It's good to have someone to feed you all the time. It's a red skirt, but it's better done by my beautiful woman than the breakfast she makes. When I sit neatly in front of myself and watch what I eat, I feel satisfied. I'm not sure why.

Today, he thought about spooning for a while. Jennifer asks me a question and wakes me up.

"It's written all over your face. I know John."

"Hehe. Did you? Actually, the new Johnstone cable I acquired is giving me a headache."

I told Jennifer that the cabling company that took over my name, Johnstone, was about to fall to the ground. Jennifer explained to me, "The original people are complaining about the cable company. ’He nods. Jennifer's father fought with the cable company back in the day.

"So what are you going to do?"

"Does knowing that bother me? Jennifer, what's the best way?"

"Kick, how do I know that? You don't expect a reasonable answer from me, do you?"

Jennifer smiles as if she didn't know better.

"A dipshit's got a knack for rolling, but you might as well do something about it, right?"

"Moya? So I'm a dipshit? Woosing!“

Jennifer raises her hands at her waist and gives a very grumpy look. Hehe. You little minx.

"Haha, where's a big-breasted dipshit like you?"

"That's a compliment, right? Heehee!!"

It was also fun to have a comfortable conversation. Jennifer is the only person on this big continent of the United States who can have a conversation without thinking, and who thinks of me and his destiny as one. So I had a normal conversation, but I was relieved.

"There's a problem with the kids' mental states. I'm returning the set-top box. Why are you making me wait two hours? Besides, if you call me and tell me the price doesn't go right, I'll tell you to wait and I'll hang up. Then it's going to take me a long time to call you back and get you there. You're not gonna be mad?"

It's true, when you call someone close to you to complain about a charge, they tell you to wait for me to find out, and then they hang up. The head of the man you've been waiting for will pop open. It's not like I waited for a minute or two, but I can't get an insult out of my mouth.

“Is that it? It's too much. What do I do?"

"I want to dissect their heads. I don't know what the hell they're thinking."

I feel like blowing up one of those centers. And start over somewhere else. When I grumbled, Jennifer said, "Oh, my God." Oh, my God, John has to be patient. ’He said, accepting my plea.

“If that's what you're wondering, John should be out there. Don't you think you know better than to just look at it in the paper and see for yourself what the problem is? Maybe there's a reason."

"Me? You want me to do a field trip? Take the guards and the officers to the dump? “

When the President or a high-ranking person went out on TV and shook hands on the scene, I felt embarrassed. Of course, showing his interest would help improve the service to some extent.

“Pissed off?”

When I ignored his opinions, Jennifer, who had become pointy, was frowning and thinking something. I pressed my finger against my forehead slightly.

“Yeah, you're just seeing me as a salon these days. ”

“Haha, is there one or two TV programs you see? ”

“Tsk. Why won't you let me talk? I'm gonna be pissed! ”

“I'm sorry. It was just funny all of a sudden. I'm serious. Tell me. Come on!"

The Charlotte is a British reality TV show that Jennifer enjoys, where people go to salons to mess around with their hair, and show the staff working in the salon or the principal's crappy life.

Jennifer saw it a few times next to me, but I've never seen it for more than 10 minutes because it was boring. Anyway, Jennifer likes not only American Idol, but also this.

"Remember, the two of us disguised ourselves and went to the Johnston Center? “

“Yes, but? ”

Jennifer's tone is as serious as it sounds. There seems to be something.

“If you talk to the makeup team, they'll turn you into someone else. ”

"Wait, but you want me to go in disguise and get in line? With a set-top box?"

"What's wrong with a really smart John? Then how do you know what's going on?"

"And?"

Gosh, today I get a map from Jennifer. Am I a little short on creativity?

"John enters the service center as a new hire. And then you move around the departments, and you learn to work, and you figure out what's wrong with you. How's that sound? “

Jennifer talks to herself, gets drunk on her ideas and looks dazed.

Jennifer was thrilled when she admired me for thinking it was a good idea. Her eyes became dazzled, and she brought her reality program, sneaking cameras and dramas all together. Still, I really have been feverish for over a decade now. It seems to be effective when I watch TV.

Jennifer's idea was for me to disguise myself and join the new staff. Because I was young, I said I could play a role in college graduates or IT bubbles that I lost my job and applied to the service center when they burst.

He said he wanted to get another drink and shoot it on camera, but he said it would be okay to do a documentary on training new employees. In fact, there is a lot of such data.

"Oh, where did you get all that thought? That's great, Jennifer!"

"You sure you're not okay? Heeheehee!"

"We don't have to worry about our second year. It turns out you're smart, too."

"Shying, then I thought I was an idiot. I'm good at studying too. I don't want to do it."

Hahaha!

Ho-ho-ho!

It's been a long time since I've had a headache. I knocked Jennifer on the butt and left the house. That's a good idea. Jennifer, who had been praising me for being so smart for the first time in her life, suddenly overdid it and created a new reality program.

Undercover Boss

Kings used to disguise themselves and come out of the palace, saying that this was a modern slander, and now the potheads have taken history and surprised me. Of course, Jennifer's historical knowledge was as thin as a sheet of paper, so she asked who did it, and immediately moved on. I think I saw it on TV one day.

Oh, oh, oh, oh, oh.

Baby, Don't go ~

Baby, butt!

I came to the office joyfully, and I hummed Jennifer Lopez's song, "Everything I Have," which had just become my favorite song. The lyrics are meaningful and the notes are good, so I muttered without knowing it. Sometimes it allows me to crack my smile and threads.

"Do you like Lopez?"

"Lopez? What's that supposed to mean? Hehe."

Sabrina, you won't know the deep difference between a dongo and an ass. Oh, baby, shit. Hehehehe.

"Chairman, have a coffee."

Sabrina brought her morning coffee. Sabrina and Eva usually work alternately between 8: 00am-4: 00pm and 1: 00pm. Because I come to work at 8: 00 and work around 9: 00.

"May I offer you some sugar?"

"Just a little."

It's my taste to put sugar in black. Sabrina leans forward in coffee, revealing all the breasts in the blouse. He doesn't embarrass me... by wearing too much thin clothing. Well, if you want to see it, there's something to see.

"Sabrina always smiles glamorously."

"Hoho, thank you. Chairman."

Sabrina shakes slightly with a smile, but at first I thought it was refreshing, but after a while, it's like a dream.

I talk for a moment, but I bring up the unexpected.

"The other secretaries said you used to be very scary, but now you're so happy that I can't imagine."

"What? What do you mean?"

Sabrina heard from the other secretaries. I used to always have a hard time accessing something solemn.

No woman hates talking with a young and handsome chairman, but I was just embarrassed when I saw her. But that's when it disappeared.

"Now I know what the problem was..."

When I tried to do ileostomy at a young age for a while, I artificially created grandeur. After doing this for a while, I think I felt a majestic energy in my whole body later. That's why the girls didn't bring any coffee or fruit. If I had known, I would have unravelled my majesty, and I had struggled for many years without knowing it.

But today we need some dignity.

Before going undercover, I wanted to create a new wind of service improvement across the company and see how the change went down to the bottom.

I asked Sabrina to assemble the executives of the Johnstone Cable immediately. Of course, I took Turner, but I wanted to meet him later to tell him my thoughts and come up with a specific plan. In fact, the real reason is that if Turner is around, he can't hold his majesty. Kl ~.

"Thank you all for being here on such short notice."

In the conference room, all the way from New York to almost all the executives, including Harper in LA. Everyone has a tense expression on their face, but they're probably surprised by the sudden call from the president.

'Sorry about this. I didn't have to do it today.'

Executives can't go unanswered. They'll be busy, but they won't be able to come. It's only recently been acquired as Warner Cable, and I may have complained about Harper. Maybe they flew in because they were all worried.

If you tell my associates, like Chief Crimson, "Is it urgent? 'I would have said something, but in Harper's case, it was still difficult for me, so I paged them all without saying anything. I just like to get things done fast, so I just spit it out. Nobody stops me, so I just spit it out.

When I think about what I'm going to say, I think about where to start. First, the employees of the Johnstone cable need something new to stimulate. The service mindset of 'the company is king and the customer is slave’ now needs to be broken. The information team had already received a report of consumer complaints before the executives met, and there were overwhelming complaints about unfriendly customer service and price disputes.

Unfriendly customer service

Cable fare dispute

Delay in service repairs such as set-top boxes, cable lines, etc.

Cable Speed

Download Limit

Knock, knock, knock, knock!

I looked at the list with my eyes and looked around at those sitting at the table with my fingers. Every time I look at them, executives carefully avoid their eyes, saying they do it naturally, but I can see everything.

Even if the United States is a free country, executives here don't get paid a dime or two. If you don't like it, no one will stand up when you yell to get out of here. Today, the industry itself is in a great vortex of structure, so everyone is very satisfied with their current position. The only expanding tissue in the cable industry is the Johnstone cable.

"You may have heard from Harper, but the Johnstone cable is' the party of the 12 most hated companies in America. I got to fourth place. It's beautiful, isn't it?"

wink,

The management style of the United States and South Korea is very different. Korean presidents say they shout at their desks, but they never make a sound here. Instead, if you threaten with a very skeletal joke or a low voice, you will understand. The atmosphere froze quickly after what I said.

"Sir, we will improve our service with a huge campaign. I'll have a countermeasure in place by next week."

Just looking at each other and not saying anything, but my eyes stopped from Harper, and Harper rolling his eyes anxiously barely opens his mouth. It's a very theoretical story.

"I've been told to put the new booze in a new unit, but I've acquired as many companies as I can, and I'm not going to do that. But I don't really understand the spirit of the cable-company staff when I look at the situation."

I'm talking quietly, but it's not that simple. I'm warning you, if you don't get it right, I'm gonna have to cut your heads off. The executives do not say anything and remain silent. He doesn't want to step up.

“I'll give you only three weeks from today. I want you all to work together to make a difference so that you can hear" The Johnstone Group has acquired it, and something has changed. "I'll check in a week. Mr. Harper, take charge, plan with the executives, and report to me weekly on your performance. ”

“Yes, I understand. ”

Harper, full of vigor, replies to a nervous voice.

‘Undercover boss will visit you in three weeks. Huhu’

I was a little excited about my new experience. Maybe my first stop was the Atlanta Service Center. I was very curious as to why the customer had waited two hours and why she had to report the angry woman to the police.

I can use an information team, but I want to experience it 'real’ with my ears and eyes. And how well my instructions went down today, I'll evaluate them myself.

Artwork Reviews

Undercover boss, you all know that, right?

Launched in 2009, the reality program is a hit with more than 38 million viewers from Premier and 17.7 million viewers that year on average.

In my country, Dr. Comedian performed a part of the season on cable called "Undercover Boss: He's Undercover."

There are, of course, a lot of complaints about speed with U.S. cable providers, but there are a lot more about service and pricing.

Time Warner came to The New York Times because he was at risk of being sued for still charging $3.95, even though he personally bought a cable modem. These “sneaky” charges and raises are prevalent in the industry.

Lots of complaints about set-top boxes and remote control. Set-top boxes are so high-tech, they don't come cheap from China.

In 2012, in Albany, California, during a power outage, there was a TV burning with a comcast set-top box.

After a long time, the courageous consumers of Comcast, who could not afford a penny, contacted ABC stations, finally went on to show up. The company bought a television set, and it said that it had a $290 compensation. $290? On whose nose?