Limitless Dream
[264] The Daily Life of That Couple
“My heart flutters whenever you call me. Really, don't do that anymore. We're all the same person. It's not an emotional dumpster. ”
The desired staff poured their emotions out to the phone one by one.
Complaining and complaining to the customer as much as I want. After doing what was only a dream, everyone felt relieved.
Suddenly, one of the employees said as if he was worried.
“But the call keeps ringing... ”
If not, the page was ringing without cause everywhere. Song Hwang said without saying a word.
“It's not a big deal if you don't take half an hour. ”
“But if the customer's trust is compromised, the company's revenue……. ”
“Do you think it will affect you? ”
Everyone kept their mouths shut.
Color communication does not allow other carriers to compete themselves in terms of quality, speed and price. For them, a similar level of service could not be imagined.
Of course, consumers know that. Now is the time to hear that you're a fool if you don't use a calaphone.
Song said, looking around calmly.
“It was a short time, but it was rewarding and enjoyable. ”
“ ……. ”
I feel a strange majesty in my quiet voice. I'm just standing up with my chest up, and I feel like I'm shrunk by myself.
Especially the men who had confronted Song Hana several times were busy avoiding their gaze, not knowing what to do.
“Thank you for looking out for me. I appreciate the gesture, but I can't because I have a boyfriend. ”
A clear joke. Only then can the faces of men be unravelled.
“I understand what kind of environment you work in. I think it's too much. We will take immediate action. ”
“May I ask... what you would do?" ”
Jung Hee-yeon took courage and shot the gun. I wouldn't be able to talk to the Second Reichsmanship just because I'm usually scared, but considering my past relationship, this would be okay.
“Once I've accumulated a salary increase, I will completely abolish the system of deduction based on my work attitude. ”
“Wow!"
At that moment, a few people shouted without my knowledge, then realized the atmosphere and shrugged their mouths. Song Hana smiled and said.
“I saw some people abuse their supervisory position. They're going to take very strict measures. First of all, the deputy warden's getting fired today. ”
“Oh, that's why you were so scared earlier. ”
“I'm going to root out the wrong organizational culture. I will also pardon and compensate you for your unfair retirement as a company. I'll get you your job back if you want. ”
The girls' faces brightened. If not, my colleague stopped crying and was offended.
“And I intend to be decisive when dealing with Black Consumers in the future. I will actively take action without leaving the burden to the staff. I plan to create a permanent exclusion list if necessary and not accept them as customers. ”
Song Hana also made a few other promises, but there were only two things left in their heads.
Improving organizational culture and taking care of genuine customers.
The work environment will be better if only those two things are implemented properly, not in poverty. They were filled with hope.
“You may think I'm being sarcastic, but you'll see. First of all, the Deputy Director and Hyuk-joon Choi are going to be demonstrating. ”
You can no longer perform any undercover work that has been identified. Of course, now is the right time to tell the truth and quit.
Song also fired the deputy warden and convinced the victims of sexual harassment to proceed with the prosecution process.
Twelve victims, all associates witnessed. Evidence such as recordings and recordings of the victims was also sufficient, just in case.
The deputy warden eventually had to take a loan as well as severance pay to give the settlement money.
While prosecuting Hyuk-jun Choi, H hired a law firm to pursue civil proceedings. Choi Hyuk-jun was furious and tried to settle, but the company wouldn't let him.
It's because the sin was so dirty.
Hyuk-jun Choi has repeated it more than 3 or 4 times a month for several months after joining H communication. He relieved his therapist of the stress he had experienced in reality.
During the investigation, it turned out that he had done the same thing not only in H Communications but also in other product customer centers.
Communications in H said there was no need for a cluttered settlement and wanted a harsh punishment. He also blacklisted Choi Hyuk-joon and took steps to make all future H communications permanently unavailable.
The center warden did not commit any crimes such as harassment, but was demoted for neglecting to manage his subordinates directly below.
And here comes the new warden and deputy warden.
“You know how the company is these days. It's because Ms. Songhana has been observing this place by herself. ”
The staff were very nervous and greeted the warden. He had a calmer look than I expected.
“The executive team's determination to change organizational culture is solid. It's a practice, it's a practice, other companies do this, none of this. ”
Swallow, the drowsiness passes.
The warden was alive to see if he had been properly educated.
“We will soon be distributing and training our Real-Time Customer Service Manual separately. In short, you don't have to greet them. Quietly inform them that recording facts and legal action will be taken, but leave them to brag if they are nonsense. You should be happy to collect evidence against him. ”
A light smile broke out among the staff.
“You can't just leave work between colleagues, seniors, and supervisors, or hijacking each other. If someone does that, report them to me immediately. ”
The complaint ended with a strict look around the staff.
“We also have mutual respect in all areas of the company, including break rooms and toilets. In the square, you should never talk to each other in a company space. Remember."
“Isn't it too strong? ”
After listening to the story, Han Seo-jin carefully asked. Song One slightly flinched, but replied without shaking.
“It's that light. ”
“ ……. ”
“To reform, you have to do it right. If you're going to hit the liver freshly, it's better not to put salt at all. I knew it, too, because the staff would be disappointed and cheated. ”
“Are you sure you want to do this with guts? ”
“If I have to. The head of the summit agreed. ”
You're not going to blacklist a genuine customer who crosses the line and offer permanent company services. If a large domestic corporation tries to do this, they will be blamed by shareholders.
It was an impossible attempt without H.
“I found out that I worked directly at the call center. How hard they work. ”
“... Yes. That's amazing."
“You said you lived so hard in the past, right? ”
“But not as much as a call center. ”
Seojin said with a bitter smile.
“Semiconductor factories were easy to deal with because they had little work to do with people. Of course, poisonous substances can make your health worse. ”
“That's why they do it more thoroughly these days. Employees with cancer compensate unconditionally for any reason. I think he's conscious. ”
“Yeah? That's a good thing to do, too. ”
Whether it's true or self-aware, isn't it meaningful to do a good thing?
“If I'm going to be a group player, I want to run a group like you. ”
“Like me, in what way? ”
“We're not going to run in such a way that we're giving up society, the region, our employees and our neighbors for profit. I'm going to be socially connected, like my brother. Of course, you can't dig for land, so you're looking for profit. ”
The exemplary answer from the textbook, sincere, satisfied Seojin.
Of course, there was also a slightly embarrassed heart.
"Social enterprise. I didn't mean it like that... ’
The appointment of the SJ Design Office was already well known.
There was nothing unusual about the work environment, welfare, and working hours. Domestic conglomerates are not even comparable.
Honey-rich workplaces and engineering talent were working hard to get into the SJ Design Office.
In addition, Han Seo-jin was praised as an entrepreneur with abilities and virtues.
The best talent was needed for quick research efficiency. I just gave them a lot of honey to make them work efficiently.
Nevertheless, I am overpraised.
“I think it's natural for me to follow my brother's management philosophy. ”
Song Hwang said with a cheeky expression.
Han Seo-jin suddenly imagined. If you marry Song Hana, what life will unfold.
‘Leave company management to one person.... I'd rather focus on ether research, right? ’
You think as if you are a habit, but you are not good at business. Neither interested nor interested
However, when doing ether-related research, joy rises from the depths of the heart. Hot blood flows throughout the body.
Self research, one management.
That would be a fantastic combination, wouldn't it?
‘But one of them talks like he's getting married. No wonder I follow my management philosophy. ’
Married to Song Hana? Of course, it would be a little awkward if a girl who's only 20 years old thought about it.
“But what were you doing? ”
Song Yi expressed curiosity while looking at the laptop monitor beyond Han Seo-jin's shoulder.
Han Seo-jin pushed the laptop slightly to the side to show the monitor.
“Oh, yeah. I'm just writing a simple program. ”
“Programs? What kind of programs? ”
“It's a consolidated asset management program, and I don't have anyone to manage it with right now. So I made a program to manage it comfortably. ”
“You're Team Leader Seo Jun-hyuk. There's a finance team.”
“The Treasury team only manages domestic assets. SJ design offices, this mansion, private jets, domestic deposits. It's not much. ”
“After all, it will be several trillion won, but not much? ”
Song said as if to mock. Han Seo-jin smiled happily and briefly showed me the program code. I don't know what the song is anyway.
“I manage the assets and accounts in the L country and the US myself, but I think I'll get more hands on them over time. That's why I'm going to create and manage an integration program. ”
“You don't want to hire people. ”
“I want to keep the key account in my hand. The blood taught me a painful lesson. ”
Perhaps other symbols are foolish to look at. However, Seojin did not forget the pain of the past.
Completing integration programs allows you to manage your assets easily and comfortably, anytime, anywhere. Of course, in situations where on-the-job procedures are required, you must delegate them to a representative.
“It's kind of like an accounting program. I'm almost done. ”
A customized program by Tartaros 2. So you can't run it on other computers.
Think of a space rocket engine. What happens if you put a rocket engine on three bikes? If Tartaros 2 is a spaceship, the other computers are like three wheels.
“Something looks good. But I was wondering if you could use this as an audit. ”
“Huh?"
“Tracking hidden funds or something? ”
“Ugh, yeah? ”
Reviews of works
Yesterday I drank alcohol because I was frustrated by the accidental defeat of creativity and ingenuity in reality.
I won't be able to beat the reality by being more diligent, but I have to at least try to keep up.
So, what do we do first?
I'm desperate to fight the genius of reality.
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