Losing Money to Be a Tycoon

Lu Mingliang's words, it will not give Nie Yun.

I am wrong, confused!

You are young, why don't you play the license?

This is the same in live broadcast?

The brain is in water!

Nie Yunsheng almost thought that heard of his hearing, heard some of the sounds that should not exist in this world.

Lu Mingliang's words, directly referred to the responsibility of the Shengyun Group as a platform, clearly pointed out that they pose the facts of the customer and the courier, and the facts outside of the event, even by the way to give all the similar platform companies. AOE.

You know, there are many new Internet giants in the country, there are many platforms.

In addition to the express delivery, the rapid rise in the past two years, such as taking a car, renting a house, takeaway, etc., which is not a platform?

Many large capitals have killed into mobile Internet, massive funds to these companies, isn't it because of their ready-made business model?

First burn the money subsidy, expand market share, control customer, grassroots employees, establish a perfect business network, then through all means such as competition, acquisition, etc., kill or swallow competitors, form facts, and then find ways Earn the money back.

Takeaway company, just find a way to make money from merchants, takeauses and customers; housing intermediary companies are in the intermediary and buyers' intermediary expenses.

The courier company may be relatively better. After all, this industry is far from forming a solid monopoly. No family really says a market status, sometimes there will be a price war between the express delivery, so it is still more convergence, not so obvious.

But no matter what to say, this is the direction of Nie Yunsheng and Shengyun Group.

This thing is not a secret, many people are clear, but it is powerful.

Because for ordinary people, even if you know how to play these platforms, can you still have?

Between the various large platforms, the customers can have a lot of subsidies, but this struggle will stop, the big platform will compromise each other, accept each other, everyone holds the hands and builds, build a monopoly industry Grand platform, happy to make money together.

Customers want to vote with feet, and finally there are only two options: either use, or not.

But in the mobile Internet era, it is not available. Therefore, it can only bleed, and the money before the previous platform subsidies will be spit out.

Of course, things are such a thing, but you can't talk.

Because the words "monopoly" said, it is a huge negative public opinion for these big platforms.

If the customer discusses discussion, as long as it does not form too much heat, then there is no big problem.

For these platforms, this kind of thing is certainly unable to mention, or even any hints, this is the tacit understanding of each other.

After all, the business competition, the competition, even if it is a handshake, and the acquisition, nothing more than a little more, earning less problems.

But if I really put this secret, I also pulled the last hunabur, it is waiting to be in the table, it is in the pot, it is ruined all the business with similar patterns, let everyone have no meals.

There is only a bourge between the world with a betrayal class?

Therefore, for Nie Yunsheng, Lu Mingliang's speech has exceeded the category of "not to Wu De". He is from exploding!

More critical is that this Lu Mingliang speaks, this tone is really big ...

Nie Yunsheng didn't know, the narration of the "game producer" is Lu Mingliang.

Lu Mingliang himself has a little male duck, although not in the voice of the voice like "game producer", but after all, it is ridiculed, so naturally, it is naturally strange.

This, directly gives Nie Yun Shengqi.

I said that I can't go even more.

Because now, then I will admit that I am guilty and admit that Lu Mingliang said.

He calmed a shocking mood, and even squeezed a seemingly calm smile: "As a platform, we will have a certain responsibility, I as a representative of the company, condolences to the courier, to adjust the courier and customer Is this not responsible? "

"It is true that our platform has some shortcomings, which we all work hard, improve the time. Lu, the service of anti-wind logistics is perfect? ​​Is there any leakage and mistake?"

Lu Ming Liang smiled: "The service of the anti-wind logistics is of course not absolutely perfect, but it is sincere."

"Nie always committed a very classic logic, this is a fake two-generation reason: push a topic to two different extremes, it seems to be absolutely perfect."

"In fact, it is not perfect. We really do less 100 points, but from 10 minutes to 90 points, each step will have a huge impact on the customer experience. As for the anti-wind logistics and the Shengyun Group. How many points ... I believe that as long as you check the data of customer satisfaction, you can see it clearly. "

Nie Yunsheng's mouth slightly touched, this topic was killed by Lu Mingliang.

Customer satisfaction?

Nie Yunsheng is very clear, what is the Shengyun Express with the anti-wind logistics than customer satisfaction? I can't catch up with a rocket!

The eyes were in the passive, and one of the departments next to it was busy, transfer the topic: "Lu Zi, the customer satisfaction of the anti-wind logistics is really high, this is our acknowledge. But must declare that the business of the anti-wind logistics It is in a limited region, providing services for limited customers, while the business of the lucky delivery is all over the country. "

"The level of development in all regions of the country is different, and the specific conditions are different. How can we be in general? Our Shengyun Express has worked hard to provide good services to customers from all over the country, which is constantly improving and continuously improved."

"For example, we have invested massive funds, for all cities, all communities build express cabinets and communities, and gradually improve our service level."

"It's less appropriate to say, the first-tier cities and the second three-tier cities can be said to be two completely different exam subjects, and the anti-wind logistics is 90 points. The other subject will not take the exam; and the Shengyun Group After 80 points. "

"Lu is only holding a piece of grade, saying that we have won us, it seems to be too biased?"

Lu Mingliang nodded: "Well, this deputy general is really less appropriate. First, the Shengyun Express has to do 80 points, I believe that the customer will naturally have an answer, and your score standard for his business, Not too loose. "

"The gap between the anti-wind logistics and Sheng Yun Express is not 90 points and 80 points, and every customer has a number."

"Second, the anti-wind logistics is not a test of the second and third-tier cities. Our next goal is the second and third-tier cities, and we promise that the express service will never play any discount, the customer of the second-third tier city, and the customer, We are all right. "

"I really want to ask for a question: You said that Shengyun Express puts a lot of money, for various cities, various communities to build express cabinets and communities station, improve service level ... really improved? Really Will it think about customers? "

The deposit of the depth of the neck: "Why didn't you improve? Why didn't you think about customers?"

Lu Mingliang smiled slightly: "Oh, it should be delivered to the goods, and even the phone will be thrown into the courier."

"The big thing throws to the station without paying the goods, only gives customers a trolley, this is called service upgrade?"

"The boss of the station is notified in the station door." If you don't pick it up in two days, you will return it ', forced customers to pick up the shelf as soon as possible, this is called service improvement? "

"Even some station bosses are looking for express delivery, customers from finding express delivery to the library, all do their own operation, this is called service upgrade?"

"When the customer went to the express cabinet, he had to look at the advertisement first, but also skip the proud code of the reward. This is called the service."

"If I have not remembering the wrong, the express is going to be delivered to the door, but the law clearly stipulates?"

"Sypically send a SMS notification, I feel that I have entered the obligation of the law? To tell the truth, it is too good to bully."

Nie Yunsheng is reluctant to cough two: "Do you want to deliver the specific situation of the delivery to the time. Some customers are office workers, work is very hard, getting off work. Even if they are delivered, no one is home, and no one is Can not be thrown at the door, it is easy to lose, in this case, put it in the express cabinet or station, let the customer take a time after get off work, it is objectively convenient for customers. "

Lu Mingliang shook his head: "Nie always began to pack it."

"I don't deny that there is really this situation, so the anti-wind logistics provides customers with different service options: If it is not convenient to deliver the door, you can choose to pick it up to the counterfeit station; hope to deliver the door, you can make an approval of a rough door time."

"For a part of the customer, it doesn't mind, but how many people want to deliver the delivery, and you don't meet their needs? Even those who have been complained in three times, you still have an indifferent?"

"According to me, Nie's speech is nothing more than a crowning excuse, the so-called exclusion of the huge construction express cabinet and the community station, still in order to save costs, put the last kilometer cost all the best."

"If Nie is always introduced, after the express cabinet and the community station are fully paved, how many couriers can you save? Can you save the salary of the courier? How many markets can be grabbed by the price war, bringing the Shengyun Group How much profit came? "

Nie Yunsheng did not say anything, because he didn't dare to say that Shengyun Express did not have a abolish courier.

For a while, there is too many people who have abolished the courier. It is impossible to hold it; two, this anti-wind station no longer receives the shipment of the Shengyun Express, causing the terminal in the first-tier city to be full, and It is caused by a happy express delivery.

If Nie Yun is dare to say that he has not done, Lu Mingliang is estimated to take out the photo of the express cabinet and the residential station to face the photo.

Will only make the situation become more passive.

Another deputy summary rushed: "Lv should be very clear, now the profit of the express delivery industry is very thin, compared to foreign express and slow service, the domestic express business is already qualified. Although the Shengyun Group did not do the best, it was not too much, it is important that the price is absolutely low, and one or two dollars will send the express delivery throughout the country. "

"Lu is unwind to the taste of the meat, it means that high quality service means that many of our customers, the economic level is not enough to support such high prices, they would rather reduce some service quality, also Reduce some prices. "

"I think that the practice of Shengyun Express is more in line with the current market demand, Lu always thinks?"

Lu Mingliang shook his head, and the expression was some disappointed: "I thought that all of the Sheng Yun Group's high-level, can tell some high themes on the current situation of the express industry, but I didn't expect that it is always available online. Some speech? "

"It's really disappointed!"