Low-key tycoon

You can search "Low-key Tycoon Search Novels (www.soxscc.com)" in Baidu to find the latest chapters!Lu Sheng held an emergency meeting to study how to establish a balance between ensuring the quality of user service and ensuring the safety of riders around the questionnaire report sent by the operation department in the morning.

"From this report, we can see that users still have a certain tolerance for waiting time for meals. As long as they don’t allow users to wait for more than an hour, they can basically receive them. Then, can our technology place orders on users? Previously, the time required for food delivery was roughly calculated and then fed back to users."

"This has some advantages. The user has a good idea of ​​how long it will take to wait after placing an order, so if the time exceeds an hour, the user decides whether or not to place an order. Once he still chooses to place an order, it means that the user accepts the delivery. Meal time, then the user can’t complain because the waiting time is too long."

"And our riders don't need to take risks because they are too hurry."

In the end, Lu Sheng wanted to solve this problem through technology, as long as he calculated the approximate meal delivery time in advance and told the user through a certain algorithm, so that the user could be busy with other things while waiting for the meal.

"But this still cannot solve the problem of traffic safety from the root cause? I think the main reason is that the rider wants to make more money, so he will take many orders at a time. It is inevitable that there will not be a few orders overtime. They will still take risks."

When Lu Sheng heard it, he thought it made sense, but if the number of riders is restricted and the riders are not allowed to make more money, then the riders are likely to switch jobs. You should know that some of the larger chains such as KFC McDonald’s have everything. Starting to recruit takeaways, riders can say that there is no shortage of work.

"Well, I will discuss with the person in charge over there when I am hungry. After all, our two families are now both prosperous and prosperous. I will discuss with them the treatment of takeaway riders. When the time comes, our two families will have a unified approach. This way the delivery staff has a small selection, which can slightly encourage the rider to slow down."

Li Mingrui remembered that he and Zhang Xunhao had agreed that the two riders could share these riders, so he needed to discuss with Zhang Xunhao if he wanted to improve the riders' working conditions.

"What about the upper limit of order acceptance?"

Someone proposed a solution, but it was rejected by everyone. Because the number of orders is limited, it means that the same working hours will reduce the income for the rider. This is the previous problem, so the rider is likely to change jobs.

"Well, let's not make a penalty mechanism, modify it, and change it to a reward mechanism. If the user gets a bad review because of overtime, it will not affect the rider's basic remuneration. The rider’s remuneration for each order consists of two parts, one is the basic Remuneration, as long as you deliver the meal, you will definitely get it. Part of it is incentive reward. If the user does not give a bad review, then this part of the reward can also be paid."

"Each rider can have a limit on the number of negative reviews exempted from liability per week. Only if the number of negative reviews exceeds a certain number, then wages will be deducted. In this way, users will not give negative reviews due to timeout caused by various factors. The rider has a great psychological burden."

Lu Sheng finally studied the process system of KFC and McDonald’s takeaway. Both of these are foreign companies. There is no hard requirement for the rider to be delivered on time, as long as it is delivered as soon as possible, and the rider income of these two is based on the basic salary. And performance pay.

"President Bao, I asked you yesterday to study the matter of buying social insurance for riders. Have you discussed it?"

"After discussing it, the company's income is basically just to keep the company running. If you want to buy insurance for each rider, you may need a lot of money."

"Is it possible for the rider to be part of it?"

"But is the rider still part-time in this way? It's the same as working full-time." Qingqing Novel www.qingtxt.com

Bao Hongfei raised an objection.

"Insurance must be purchased. We will apply for social insurance according to the minimum wage standard, and then arrange the payment ratio with the rider according to the ratio. Then every new rider must undergo safety awareness training. You can consider arranging a trial period. If you always violate traffic safety laws and regulations, then you can persuade you to leave. As for how to count whether there is a violation, you can find a way.

Li Mingrui finally reached the conclusion that ensuring the safety of riders requires many adjustments. For example, performance appraisal standards are no longer limited to bad reviews. If there is a violation of traffic laws and regulations, there must be certain punishments, and then improve riders’ safety awareness, such as riding a bicycle. Wear a safety helmet and are not allowed to run red lights. The outsourcing company where the rider is located needs to purchase insurance for all riders, and take a multi-pronged approach to ensure the safety of the rider.

At this time, good news came from the Magic City branch, that is, the company has negotiated with the family of the deceased, and the two have reached an agreement that the company will compensate 1.5 million yuan in a lump sum. Forget it, then both parties Under the witness of the lawyer and relevant departments presided over the arbitration, the compensation agreement was signed, and the other party agreed to cooperate with the company to announce that the incident was handled properly.

In addition, the Modu branch took pictures of the negotiation between the two parties, and one of them was the two parties shaking hands to show that they reached an agreement.

Lu Sheng quickly asked the public relations department to draft a statement, and bought the navy to make the statement a hot search.

After get off work in the afternoon, all netizens suddenly discovered this statement.Based on the principle of caring about the follow-up of the matter, please open and see if you really have the sincerity to handle this matter.

As soon as I opened the article, the main idea is that the company has obtained the understanding of the family of the deceased, and the company has discussed several measures to improve the survival of the riders. The most important of which is that the company will purchase social insurance for each rider, and then change it to the rider. The evaluation system of the service also appeals to users not to be too harsh. As long as the rider's service attitude is not too bad, he should not give bad reviews.

The statement below is full of praise. Anyone who uses their brains knows it well, but most of the netizens do not use their brains. When they see others, they give praise, so they also praise the company for its sincerity and its social responsibility. Company, and said that he will use the order to show support for the company.

As a result, today’s announcement not only restored the company’s reputation and reputation, but also unexpectedly increased the number of user registrations. The market share that was lost due to negative events in the previous two days was not only won back today, but also better than before. many.

Seeing that the matter has been properly handled, Li Mingrui immediately hurried back to the magic capital without stopping.

As soon as he got home, Ma Suyan was sitting on the sofa watching TV and playing on his mobile phone. Seeing Li Mingrui coming back, he immediately ran up to hug him with excitement.

"Be careful, pregnant."

"Husband, I miss you. I haven't seen you for a few days, and it feels like I haven't seen you for a long time."

"Okay, didn't I come back?"

"Is everything dealt with?"

"Take care of it, it's finally calm."