Practicing Medical Skills in a Small Clinic

The resumes of these people were reviewed by Li Jingsheng for a second round of scrutiny.

Interviews and contract signings were all handled by Xiaogao.

This was considered an important exercise for Xiaogao.

Nowadays, Xiaogao has become more composed and capable. When reporting work to Li Jingsheng, he is also concise and to the point.

Li Jingsheng noticed all these improvements and was happy for Xiaogao.

Abilities are honed step by step.

As long as Xiaogao doesn’t go astray, he will definitely achieve great things in the future.

Besides the dual success in drug sales, the clinic’s treatment services are also developing well. The revenue is equally considerable.

However, the treatment services carry a somewhat charitable nature.

The pricing set by Li Jingsheng has always been low.

Moreover, they never oversell medication to patients or conduct excessive tests or surgeries.

It’s precisely because he maintains this bottom line that the reputation of Sunshine Clinic has remained as solid as a rock and continually improving.

...

At lunchtime, Xiaogao excitedly approached Li Jingsheng.

"Boss, the local convenience pharmacy system has been tested and can be used normally. The order dispatch is accurate, and once a rider accepts an order, the system will only close the order after the customer signs for it. Do you think it should officially start operating tonight?"

Recently, Xiaogao put in a lot of effort to make this happen.

He even pestered Wen Tianqi for advice, proposing many useful improvements.

"Can elderly people who don’t use smartphones place orders accurately?"

"For now, children have to place orders on their behalf. We considered accepting orders by phone, but it’s costly, inefficient, and prone to pranks by competitors or malicious individuals. There’s currently no way to cater to this part."

Xiaogao did his homework on this matter.

His responses were also very fluent.

His answers were full of substantial content.

"Then how do they verify receipt of the medication?"

"Similar to courier signing, customers sign after receiving, and riders can take photos for confirmation."

"Has the complaint channel been tested?"

"Customers encountering problems with their medication purchase can call to consult and give feedback, or they can complain online. But for now, I’m in charge of customer service."

"Hmm, you’ve done your homework well in all aspects. Launch this service at six tonight. I’ll release videos on Douyin and other platforms to announce it. How’s the instructional video on medication purchase that you filmed coming along?"

"It’s already done. I’ll send it to you."

Xiaogao’s preparation was very thorough.

This made Li Jingsheng quite satisfied.

After receiving the video, he watched it through and, finding no issues, posted it online.

Since gaining popularity online and amassing followers, although not a big influencer, he had accumulated more than 270,000 followers, most of whom are residents of Jiangli City.

The advantage is that if the clinic has any important announcements, they can be published directly online.

The effect is even better than advertising in newspapers.

"Boss, I think launching the city’s convenience pharmacy service for Sunshine Clinic is a great thing. It can provide more convenient medical services to the residents of this city. If you agree, I can write a script to make the promotional video more positive, bringing more applause and support to our clinic."

Wen Tianqi proposed his suggestion.

"We can give it a try! When do you think you can finish it?"

"The script is simple because it’s based on reality, maybe just embellishing the lines a bit to make them more persuasive. Dr. Gao, is it okay to launch the local convenience pharmacy service after midnight today?"

He then turned to Xiaogao.

"Good things are worth the wait. Even if it’s delayed by a few hours or even days, it’s no problem."

Xiaogao knows well the abilities of Wen Tianqi.

In terms of operational capabilities, Wen Tianqi is definitely at a high level.

...

At midnight, Xiaogao and the female sales staff stood by their posts.

The warehouse manager had already gone off duty.

Han Siying volunteered to stay for the night shift to handle medication pick-ups. Riders could ride directly into the clinic’s courtyard and collect medicine from the night pick-up window.

Over the span of one night, only two orders were sold.

This made the previously enthusiastic and eager Xiaogao feel like a bucket of cold water had been poured over him.

Li Jingsheng had to go to the hospital for work the next day, so he had already gone upstairs to sleep.

The female sales staff also took a taxi home.

Han Siying was sleeping at the warehouse.

Only when someone came to pick up medicine would she work.

The next day, after getting up, Li Jingsheng came downstairs.

He saw Xiaogao sitting in the office, head down, looking quite dejected.

After putting in immense effort and preparation over such a long time, the outcome was a setback for him.

When people experience failure, they tend to constantly question themselves.

Li Jingsheng poured a glass of water for Xiaogao and sat down beside him.

"The beginning is always the hardest. The most difficult step has been taken, so there’s no need to be so disheartened by a small setback. You should know better than anyone how tough my toughest times were."

To encourage his promising subordinate, Li Jingsheng even used himself as a cautionary tale.

At his worst, Li Jingsheng owed Tang Ping three months’ salary, and his girlfriend left him.

The rent for the next year wasn’t even close to being covered.

What seemed like an inevitable failure.

Who would have thought that in just under a year, Li Jingsheng had become a millionaire with a successful career and more than a dozen employees.

His status and position had also improved.

"We just launched the convenience pharmacy service at midnight, and not many people know about it yet. I think this pharmacy model and concept are excellent and can truly bring convenience to patients. Take it slow, don’t rush. When we first started the online pharmacy, we only sold a few dozen orders. Now as more people know about it and understand it, sales have also increased."