Reborn multinational giant

At 10:30 in the morning, the conference room for 100 people on the 16th floor of the Shenzhen Tencent Headquarters Building, more than 60 industry experts and company bosses, as well as Tencent Inc. including Mr. Ma, No. 2 Mr. Liu Zhiping, CTO Zhang Zhidong, CAO Chen Yizhou, Ren Yuxin, Tang Daosheng, etc. Tencent’s core executives gathered together.

The seats and benches in the conference room were temporarily transformed into two large circles. The small circles inside were surrounded by Tencent high-level executives, more than a dozen CEOs of first-line Internet companies and several top industry experts. The outer circle , Is the remaining industry experts.

After everyone took their seats one after another, Mr. Ma, sitting in the most obvious position in the inner circle, began to stand up and speak:

"Dear industry experts, friends in the Internet industry, good morning!

I am very happy and honored to be able to accept the invitation of me and our Tencent company to attend and participate in our busy schedule. This time we have a "seeing, hearing and asking" diagnosis for ourselves and the entire company!

First of all, I once again sincerely apologize for the vicious competition that occurred before our Tencent and 360 not long ago, to everyone, to the entire industry, to the Internet users and the public across the country!

At the same time, I also express my sincere apologies to the many companies and individuals who have been hurt by Tencent!

Since Tencent was founded in 1998, it started from the first computer IM software QQ, and now it has developed into an industry leader across multiple fields of the Internet. In the past, we have always been satisfied and complacent with our achievements, but at the same time, Ignore some of the hidden problems and contradictions behind this!

Our original intention at Tencent has always been to do a good job in various Internet services and provide better services to netizens and users, but during this period, it is inevitable that we will have friction and harm with competitors in this field.

In the past, we at Tencent had never thought about and cared about these problems, but now, as Tencent is getting bigger and bigger, these problems and contradictions are getting deeper and deeper.

Among them, the two voices I hear most are "monopoly" and "plagiarism". Whether it is competitors in the industry or the tens of millions of Internet users and QQ users across the country, everyone has become more and more familiar with us, Tencent. The more opinions and opinions.

Even myself, to be honest, I rarely accept media interviews, and rarely appear on Weibo or online forums, because I know that in the domestic Internet industry, there is probably no CEO of an Internet company like me. He was unwelcome and scolded by many netizens!

Therefore, whether it is me or Tencent, now I am eager to find and solve these problems, and I am eager to change!

Please also experts and leaders of various Internet companies to directly express their dissatisfaction and opinions to me and Tencent. We accept all criticisms!"

After opening two consecutive apologies, President Ma did not shy away from the two major issues of Tencent’s “monopoly” and “plagiarism” that have been disputed by the outside world. It can be seen that he and Tencent have made so-called reflections on the past and this seminar. The sincerity shown is not insignificant.

Affected by Mr. Ma’s heart-to-heart and frank remarks, the experts present here also let go of their worries. First, an expert sitting in the outer circle with a little shaggy hair raised his hand and spoke to Mr. Ma who presided over the meeting. After passing his head, he said:

"You, Tencent, are now a typical giant disease. The giant disease I am talking about is also called the disease of a large company. Ordinary people may suffer from various diseases. The same is true for companies, whether it is a small company or a large company. Their respective faults.

And you Tencent, now you have a big company disease, that is, giant disease, the corresponding manifestation is that you want to do everything!

As the company gets bigger, with more money and more resources, it is easy to see a lot of temptations and opportunities. At this time, many company leaders find it difficult to withstand these temptations. The scale and type of the company's business will become more and more. , The more you do, the more complicated.

I believe that not only your Tencent, but also Baidu, Alibaba, Huizhong and many other Internet companies, may have similar problems.

This approach has its advantages and disadvantages. The benefits are obvious. As the business scale increases, many of them may be profitable, and they seem prosperous.

The disadvantage is that the energy of the company is easily dispersed. No matter how big the company is, the top leaders are only a few. Mr. Ma, you are alone. You have to manage QQ, QQ music, games, videos, etc. Wait for various businesses.

Although there are major managers in charge of each business, Mr. Ma, you may only occasionally ask to understand the situation, but as the head of the entire company, you will inevitably distract a lot of energy and waste on these trivial matters.

In fact, the larger the company, the more foresight the top leaders should be, and they should not even participate in the company's specific management, but rather focus on the company's development direction and strategy.

Like Tencent now, they want to do everything. It sounds like it is to achieve the vision of a one-stop online life. In fact, it wants to rely on a company to prop up the entire Internet. This is unrealistic!

Every time Tencent enters a field, it will inevitably compete with Internet companies in this field. If things go on like this, Tencent will inevitably become an enemy of the entire Internet industry. As it goes further, Tencent will face more and more troubles instead of more. The less, this competition between Tencent and 360 is a good example!"

The expert talked about it endlessly. Many experts present nodded in agreement. They also believed that the main problem with Tencent at present is "giantism", which is a disease of a large company and thinks about everything. To do it is to go farther and farther on a road that is the enemy of the entire Internet industry. Therefore, these experts have also expressed similar views and opinions.

"Tencent can't always think of taking advantage of QQ and not giving other companies a chance to compete fairly. In the legal systems of countries such as Europe and the United States, this is an illegal abuse of market dominance and is suspected of monopoly."

"Yes, a few decades ago, Microsoft dominated the operating system field and occupied the entire computer desktop. Microsoft's advantage in the field of computer software is very similar to today's QQ.

And Microsoft relied on this advantage, from office software to database to browser, search, etc., almost all involved, and later, it also led to antitrust investigations by governments of many countries around the world!If Tencent continues to do this, it is likely to follow the same old path as Microsoft!"

......

Although the experts talked a lot, the CEOs of Internet companies such as Fang Zhe sitting in the circle did not talk to the old monk. The experts have already said what they want to say. If so, why bother Stand up and slap President Ma on the face again!

However, President Ma and Tencent executives were quite calm about the criticisms and accusations made by the experts, and accepted them. Not only that, they also took out their notebooks and patiently wrote down the main points of each expert's words. , This attitude alone won praise and praise from the experts in the audience!

After more than half an hour, most of the experts on the scene have basically expressed their opinions. Even a top expert in the circle and Mr. Ding of Netease also echoed a few words. At this time, Mr. Ma’s notebook , A densely packed page has been memorized, at this moment, President Ma stood up and said:

"The problems pointed out by the experts have deeply touched me and several colleagues. Indeed, as Professor Li from Renmin University said just now, we at Tencent suffer from gigantism. The bigger the body, the more and more breathing. difficult.

Therefore, next, we hope that experts and more than a dozen Internet industry leaders can criticize Tencent more severely. At the same time, I also hope that everyone can express their views and opinions.

Although Tencent’s development and future should be a strategic issue that I and Tencent seniors discussed and formulated, today, I am also very happy, very happy and very hopeful, to listen to your opinions!Thank you!"

Mr. Ma’s words were a turning point for the meeting. After that, the experts’ discussions began to lean towards opinions, that is, what solutions are there for Tencent’s problems pointed out by the experts just now!