Ressurring Network Controversy

"This is also called service."

Chen Yu smiled: "Mom, although there are many waiters in the store, but in addition to the top of the soup, they don't have any other service. For example, can you give the guests to pour tea."

"This, tea is ready at the table, and the guest will fall."

"You look, mom, this is not in place."

"Where is the service is not in place, the same is true in other stores."

Chen Yu said: "Mom, just because of other stores, so we have to be different from them, this is our advantage."

"I understand."

Sitting on the side of Chen Si cotton said: "Xiaoyu, you said the service thought, then we can more competitive than them by service."

"Correct."

Chen Yu's head: "Dad said yes, you have to compete with others in taste, this is not our long, and it is really difficult to evaluate this kind of thing. You said that he is delicious, I said I said It's hard to make a standard. However, if our services are better than others, the feelings brought to the guests are real. Even if they finished, they still remember our side service, and also Recommend others to feel. "

"I also understand this."

Zhang Wenxiu thought about it and said: "It means that the guests will help him pour the tea, take the initiative to add soup, tell them where the seasoning is."

"Yes, no."

Chen Yu nodded, but shook his head again.

"Xiaoyu, you see you, what is right, what is it is not right."

"Help the guests to pour the water, take the initiative to add soup to the guests, take the initiative to tell where this is necessary. In addition to this, we must meet the needs of our customers as much as possible."

"What do you say as much as possible to meet the needs of our customers?"

"Let's take a better, what do you do with a child?"

"Bring a child, bring a child, don't you eat hot pot?"

"Mom, you understand what I mean. I said that there will be some inconvenient to take a child to eat hot pot?"

"This is."

"Then we can help them solve this inconvenience, for example, provide children's chairs to customers with children."

", Xiaoyu, you think about this."

Chen Si cotton shot, he felt that this is a bright spot.

"Not just a child chair, children also like to eat hot pot, but children use our adult tableware to have some inconvenience, what do we do?"

"I know, give him a children's tableware."

Zhang Wenxiu rushed to say.

"Mom, you are right."

Chen Yu gave a thumbs up.

"That line, I will train employees at night."

"Mom, slow, the service just said is just a small part. I really have to do the service, we have to give a more thoughtful service for different customers."

Said, Chen Yu got another example: "Just like to wash your hands."

"Xiaoyu, I know, we will tell him where to wash your hands."

"No, not just telling them, we can also take him."

"Oh, ok, take him to go."

"Dad, is there a guest to wash your hands?"

"Do you have to give him a paper."

" ..."

Chen Yu was laughed by Dad Chen Sihua. But he said: "The hand paper is of course ready to be prepared in the bathroom, however, if you come out from the bathroom, do you want to wash your hands?"

"Affirmation."

"Then we sent someone to tell him where to wash your hands."

"No need, they will wash themselves."

"They will wash themselves, if we can remind them, they will feel that our service is very good."

"This is."

"After washing, we can also give him a dried water ball in the hand."

"This is also."

Chen Si cotton stunned.

He didn't think of it, and there is so many way a lot of the bathroom.

"I understand it, our service is to be the god."

"Dad, the guest is God. Only a lot of merchants have not done, the catering industry is actually a service industry, as long as the service is done, then we will not be able to do it. The brand of hot pot Xi Shi is playing. "

Of course, this is not Chen Yushan.

The reason why I know so much, I am completely eating, I don't know how many times sea fishing.

To be honest, the sea is really not very good, not only, Chen Yu also feels that there is no big hot pot store to eat without a lot of other hot pot stores. But Chen Yu likes to go to the sea, the same, some other things like to eat hot pot, they also like to eat sea fishing. As for why, the answer is also a service.

In the sea fishing, you can really have a good feeling like a five-star hotel.

Even, the feeling of going to five-star eating is more strong.

The spirit of Haidilao, that is, there is no best service, only better service.

Countless, you can't think of meticulous service, it is born in Haidi.

Of course, in fact, some large five-star hotels have this service. But these five-star hotel ordinary people may not go, but can fish in Haidi, the ordinary Volkswage can feel the kind of God's general enjoyment.

It is also because of the service, the front world is the sea fishing of only hot pot, and the listing has dropped more than 10 billion market values.

Do a hot pot to achieve more than 10 billion market values, think about it.

Such a ratio, those who are doing high-tech companies have some blush.

You are still high-tech, people don't have a technology, and you can explode you.

Of course, it is not like this to compare this, but this ultimate service is indeed deep into the heart.

Users will not be eaten because of your hot pot, so keep going to your house.

But users must have a good customer because of your service, and then become your faithful customers.

"My God, Xiaoyu, how do you think of these things?"

"This ..."

Chen Yu's eyes turned, said: "Dad, you don't look at what I am studying now. I have learned from the professional, economic and management, there is some involved in this, I just put the textbook. The things take it out to learn. "

"Really?"

Chen Si cotton half a suspicion, I thought about it: "However, Xiaoyu, I have to say this kind of service, I am afraid some difficulty."

"It's really difficult, this service is not to talk about it, we have to work hard in the internal management of our hot pot store. First, salary treatment, we must change the current salary. Employee treatment classification, as long as you do good, just It can be a second-level employee, and the second-level employee has excellent performance, becoming a first-level employee. The first-level employee is not only better, but also higher. At the same time, the entire salary level must be 50% higher than the salary level in the same kind of other stores. many……"

"Wait, Xiaoyu, I took the book."

Chen Yu daddish his saliva when he took his best, then continued: "This commission refers to the service level of employees, the better the staff of employees, the higher the improvement."

"In addition, we recruit employees to elite, not just pulling a job we have to work, we will wear overalls. Work clothes we can customize. New employees must first participate in training, training the first position from the toilet Start……"