The Annals of the Flame Kingdom (WN)
Episode 46: When we settle
The Hotel Larchia Auditorium calmed down as if it had struck water, where only the sound of a patter waving Kota's paper echoed.
It was this, "Scandal of Management Conference Participants," that Kota asked Velour to look into during the twentieth day.
- I say no, but how much you would like to gamble privately, whether you're a young girl enthusiast or a mature woman enthusiast, it can't be directly linked to the 'quality' of your job first. Whether it surrounds dozens of women, whether their personality is devastating and broken, or whether their guts are threaded and bent, there is no problem if they do the given work properly. Well, there are exceptions, of course. Generally speaking, men who are not sloppy with money and women are sloppy with their jobs, and people with broken personalities are uncoordinated, so it is common for their jobs to be broken.
"Come on, what's up?
Again, he takes his gaze off Kota's eyes so as to escape Kota's gaze looking over the round table - still, Kota nods alone in his chest at the gaze nailed to the paper that Kota has.
"Director of Human Resources?
"Oh, yes, no, that's..."
"What about the Public Relations Director? Oh, or since we talked about it -"
"Hey, no! There's nothing in me!
Seeing the two blatantly wandering around, Kota again pretends to look through it in the paper at hand - nothing written, 'blank paper'.
Yes, to "Bunch of Blank Papers," yes.
The collection of information requested from Velour was extremely difficult to navigate. The leaders of the top hotels with super on boulders, and how to hide them, were super top notch. From the beginning, I stopped by Velour with Kota, who didn't think of me as a hairy person such as "No such scandal", and managed to get the scandal of the treasury manager and the purchasing manager. Time up.
"Only this was a gathering. I'm so sorry, Coata Han! 'And Velour apologized for the peace apology, but it is enough for Kota.
……
Intelligence warfare is really not a big question of whether or not there is any information. It is important to make people think that there may be.
- If it says my scandal on the array.
- If they rose the sole in front of everyone like this.
If you make me think so, I win, and once I think so, no one can speak anymore. I don't know if I can make it, so I'm totally sorry for losing the benefits I have - including my pride and my worldly body - normally. It seems pathetic to both directors, Thomas and Marx, but it's just a sacrifice to make you understand that.
……
Again, the issue of personal privacy is not directly linked to the quality of work. Even as a heavy town in Hotel Larchia, they have done more than enough of the work they were given, and as part of the management team, they are not doing anything disgraceful. Originally, I dragged down stories that should compete in another dimension to the dimension of the downward care story, which is off-site brawl if you ask me.
Regardless, it is a sword of all blades. Something like suddenly pulling out a pistol and letting it go during a fistbone beating. There's no guarantee that the other side won't hold a pistol, and I can't curse 'cowardly' where I brought it up.
"... Mr. Coata, that's about it"
But Klaus isn't. Originally a party who has been scolded in places not directly linked to the quality of their work with the "leftovers". Tell you what, it's like he's already been shot from the outside. He finally took his gun and just stood on the same mound.
Klaus' personality - rather than living a positive way, too. Klaus, who lived 'breathlessly' to avoid a wave of wind, has no scandal like Treasury Manager or Purchasing Manager. Whether you're young or not, Klaus can't do a scandal or anything... If you're a Velour of the same age, this operation can be a fine sword of blades, and we can still say thanks to Klaus' way of life.
"Mr. Klaus?
That being said, there will be more resentment than doing this.
"Both Director Thomas and Director Marx have been powdered to work for Hotel Larchia, my senior."
So, one more voice.
"... no, not just those two. Everyone in line here is my senior. I will not allow you to disparage your predecessors."
To Klaus, who said so resolutely to Kota, the color poured from the surrounding area changes. Sensitively identify the change and push one.
"But, Mr. Klaus. Still no branch general manager, no cooking manager, no sales manager -"
"That's enough."
Come on, this place is tight.
"-That, the rest is blank, right?
Great story. Kota feels a blatantly relieved air flowing through her skin.
"- Do you fall apart? So that's it."
Shoulder to shoulder and glimpse to the management of the round table. The colors in the eyes of management are relief and more, a 'thank you' to Klaus.
... Humans are interesting creatures. Just helping kittens whose defects were wet in the rain can forgive past sins and get acclaimed for saying 'unexpectedly good people'. 'Gap adoration' if you say it the way you look after it, 'Gap adoration' if you say it in a two-hour drama style, after the investigation of the ghost of a bloody new American policeman, an old detective like Bodhisattva comes out and tells you, it is an example array.
"I will not humiliate the towns of our Hotel Larchia any more."
I can be helped by Klaus, who has been making fun of me. A hero who rescued me from a desperate situation. There is a saying, 'Even with the devil, I make a covenant', but it is something that when humans are caught up, they take the hand of salvation in front of them... and it is something that they thank. It's a bad word, but the M.O. isn't very different from brainwashing.
"... I see"
Kota flaunts his shoulder again and looks at Klaus. He shows it with a strange face, but in his heart he says, 'As in the operation!'.
"If that's what Mr. Klaus says, why don't we just leave it at that?"
The biggest concern in implementing this proposal is Klaus' future standing. Whatever, they expose their shame and force them to shut up. Even if the case passes, if Klaus doesn't seem to have a place, it means' I won the game and lost the battle '.
In that regard, if this operation called Let's Make Kota All the Bad Guys, it is only Kota who loses money. Klaus said, 'You can't just let Mr. Hota be the bad guy!' I disagreed quite a bit, but for Kota, no matter how much she resented me at the Hotel Larchia, I don't feel otherwise itchy. He persuaded Klaus to make a fool of himself by putting his losses and profits on the scale, and showed him the play. Did you say the results were bad?
"But"
Finally, again. Shake a bunch of blank paper to show.
"Sure, this is a blank sheet of paper... please remember that there is no such thing as collecting this amount of 'information'.
The relaxed air tightens in an instant. After snorted satisfactorily into the air, Kota lowered his hips to the chair, letting Klaus run his gaze.
Exposure, that's it.
He pulled down other management teams to the stage where Klaus could compete. I won't let you fool around with 'the outside' anymore. This is the limit to what Kota can do.
"So long, Mr. Klaus. It's your turn."
I'll take care of the rest, right? Klaus, who received a gaze with the meaning ', nodded one seat and looked around the round table silently.
"- Hotelman, what the hell is that?
Eventually, with that gaze at a point, Klaus opens his mouth to Adolf Burkhardt, chairman of Hotel Larchia.
"I was troubled to hear this story from Lord Velour Search."
Quiet.
"What the hell does a hotelman exist for when it comes to pulling off hotels? Offer a place to snooze night dew? Yeah, you bet. Providing a place to prevent rain storms? Yeah, there's that, too. Serve delicious food? Yeah, that would be a fine hotel job, too. But if that's all, we don't need a hotel."
Strong.
"You don't have to be in a hotel if you only want to sneeze out the night dew and prevent rainstorms. I don't mind a tavern if it serves food. Hotels don't have to be hotels."
"So what does the hotel exist for?
Adolph opens his mouth, listening to the story in silence until now. To that voice, which is low and even feels weighty, Klaus nevertheless smiles as soft as ever.
"'Smile',"
……
"El...... Elise Burkhardt taught me. The property of Hotel Larchia is that tradition says that pride, strength, no, 'Hotel Larchia' is actually a 'customer' in itself."
That's what I said, smile bitterly.
"I'm ashamed, I was making a mistake." Best Customer Service "means" Hotel Larchia Customer Service "at a high cost to provide the accompanying services."
"Keep going."
"But it's not. Hotel Larchia's customer service is about providing the best service and getting the best smile. Hotel Larchia continues to be loved by its customers. Is it because it's expensive? Is it because it's old? Is it because the food is delicious?
No, it's not.
"Isn't that why you believe that if you come to Hotel Larchia, you can be a 'smile'?
So take a breath, look around the round table again.
"… Unfortunately, Hotel Larchia is currently in a critical situation. Sales don't grow and expenses don't go down. A reduction in the operations of the Danieli branch would not constitute a radical improvement. There is no future in Hotel Larchia than not to shred personnel."
"You want me to fire the person who's been working for me,?
"No. I said 'smile' earlier, but that shouldn't just be the customer's smile. I'm afraid I'm in a position to get paid, but working employees also need a 'smile'."
There is the term Customer Satisfaction, abbreviated CS, Employ Satisfaction, abbreviated ES. When translated into Japanese, the former is customer satisfaction and the latter is employee satisfaction.
CS and ES are closely related, as there is also the phrase 'CS is from ES'. As a matter of course, if an employee is not satisfied with the workplace or work environment, and only complains about the dissatisfaction, it also appears in the attitude of customer service. Still, it would be difficult to laugh and serve customers when you are not in the mood, even if you are professional or scolded. Whether it's a company that manufactures one-of-a-kind products or a ramen shop run by a stubborn father who prides himself on flavor, the service industry with low CS is a fatal drawback. The hard part is that the most popular theme park in Japan doesn't just have characters and attractions, and the staff working there are highly motivated.
"We believe it is our mission, those involved in management, to take care of 'funny' employees and take care of 'funny' customers."
……
"We do not discriminate against our customers. Nationality, race, background, and small and large assets don't matter there. Regardless, we cannot offer Hotel Larchia services in newly created hotels. The quality of food, room conditioning, and meticulous service will drop a few steps beyond what you will receive less."
But.
"However, it is not the 'pride' of Hotel Larchia, this established hotel, to treat its guests sincerely and to receive their smile!
Dan, and slap the round table hard.
- Decisions, Chairman.
At the tip of the challenging eye, he releases his words to the chairman who holds his arms in a tattoo.
……
……
A little silence, after.
"... Klaus"
"Yes!"
Gradually, Adolph opens his mouth.
"You said Hotel Larchia's pride was' smile ', right?
"Yes."
"Hmm."
Slowly, sit deep in the chair.
"Not Wrong"
"Bye!"
"But it's a big 'slack'."
"Huh?"
Attack shifts. As embarrassing Klaus, Adolf looks ahead.
"I said a customer smile, Klaus. What the hell do you pull out of your customer's 'smile'?
"Eh, the smile..."
"It's gold."
……
"Customers give money for the 'best service'. We provide the best service at that price. Regardless, we also need a sincere service. So, Klaus, who are you dealing with with in a sincere manner?
"… employees,"
"Exactly, the staff. Then how can the staff provide the best service? This is because we are educating ourselves so that we can deliver the best service and create an environment where we can deliver the best service. Morals are also important. But, Klaus."
Morals can be bought with gold, he said.
"Try lowering the employee's salary to a tenth of what it is now. Hotel Larchia services fall to the ground. The employees will certainly not be loving Hotel Larchia. But that's only because Hotel Larchia pays them to buy warm meals."
……
"Sure, we don't discriminate against our customers. Because it can only be divided into 'customers' or 'not'. So, where do we draw that line?
"It... is"
"Don't you get it now? Will you drop the money on Hotel Larchia or not? That's the difference. Maximum service is provided to guests staying at our hotel. Don't get me wrong, okay? Don't do the best service because the customer gives you money. Because we serve the best, our customers give us money."
……
"Your story of Hotel Larchia's 'pride' being a smile is certainly not wrong. No, but it's a consequence, and it naturally includes both high and old things."
Talk that far, sit deep in the chair.
"Therefore, this case shall be rejected. Bring it back, Klaus."
In the auditorium, silence runs.
"Everybody, no objections, right?
"Or, Chairman! Please wait!"
"No objections. Therefore, this proposal is to be rejected. Bring it back, Klaus."
"I have an objection! Chairman! To me -"
"Don't get on the diagram"
"- Stay... Huh!
"Klaus, I gave you permission to express your opinion at the management meeting. However, I did not intend to grant permission to join the vote. You got that?
……
"Any reply?
"... is... yes"
Klaus, powerless, collapses into a chair.
"Please wait"
And a replacement.
"... what is it?
"I have an objection, to me"
"I'm not going to admit to disagreement with you?
"Really? Then let me speak freely."
……
"Whatever, you all listen, right? My story."
Kota gets up and lets his gaze circle. The look on the faces of everyone in the row exposed to that gaze attracted me.
"... Coata Matussillo, did I say? Let's get this straight. I hate that way. I said earlier that I would not discriminate against customers who drop me money, but that is true for employees as well. If you don't do direct damage to Hotel Larchia, lose money on the market or lose money on fishing colours, but I've never known that. Just stick to the job you wanted as an employee of Hotel Larchia"
"Isn't it fatal in the image commerce hotel industry?
"Unless this is Hotel Larchia."
……
"No matter who says, Hotel Larchia is a superb hotel"
You seem very confident.
"It's a confirmation of fact. No pride or humility, it's not just Orkena, it's one of the world's most prestigious hotels. Some scandal - and that's not something that wobbles about the personal scandal of the general manager, Hotel Larchia is. Well... I don't know for sure."
That said, I stare at both directors with a serious eye. Only then did both department managers shrink further as if they had constricted.
"... I was a little confused"
"What?
"I thought this management meeting would be a deliberative, extremely democratic thing… In the end, Chairman Adolf, you are one man, Hotel Larchia is"
"Are you disillusioned?
"No way. I'm good to save you the trouble. The point is, should I convince you?
"... try it"
"Now if you'll excuse me."
Hiraki, and transfer her gaze to Klaus. There, take a look at Klaus biting his lips off, even though he has a sad look on his face, and nodding back to Kota.
"... the pride of Hotel Larchia, etc. honestly eats shit"
Kota drops the bomb.
"Eat the fuck up, you're here."
"Yeah. First of all, you can't be arching your hand by putting it in the current situation where sales drop dramatically. I won't talk to you."
"You!"
Dan and the sales manager who slaps the desk and takes a seat. With his hand controlling it, Adolph gently urged Kota ahead with his jaw.
"Next, a proposed personnel organization. Shrinking down operations will not be a radical solution at all if we do not organise our personnel. Where you can sharpen, you should sharpen."
"Keep going."
"The same is true of the proposed reduction in the work of the Danieli branch. What a halfway point. If you want to do it, you should do it thoroughly. It should be closed."
Again, stare at the round table.
"There are other things, but these are the three big ones. What are each of these three reasons why you can't? It's all a shapeless, useless thing called" Hotel Larchia's Pride. "
……
"Chairman Adolf, you said earlier, didn't you? After all, it's" gold, "he said. Yeah, you're right, I agree with that opinion too. I'm not doing charity. It is the duty of managers to make money and provide for their employees. So why don't you do it? Can you make money out of pride? Can you make money from tradition? Are you going to say that it's your best decision as a manager to fulfill and get your employees lost on the streets with something like that in your afterlife? What do you think, Chairman Adolf?
Don't take Kota's gaze off.
"I'm not going to say that's the best decision you can make."
Float just a few hips down deep, hands on a round table at the front.
"Proud to make money? Tradition makes you money? At least I'm not going to be arguing at that foot."
"So what are you going to be arguing about?
"You can't make money with pride. Tradition doesn't make any money. Such things are natural. But that's the other way around."
"Reverse?"
"Pride and tradition can never be obtained with 'gold'."
……
"Employees grow up with money. Delicious dishes can be made with gold. Purchasing and sales can do almost anything with gold. But pride, tradition, or something called history or image are never available in gold. All right, Matsushiro? Money goes away, but tradition goes away. Indeed, it is not the kind of thing that improves finances immediately. But that's fine. That's the kind of thing that benefits you in the long run, 'pride' or 'tradition'."
That's what you said, any objections? and Adolph inquiring with his eyes.
"... you don't"
"... well. You just admitted it."
"If you are a proprietor who cares only about 'tradition' and 'pride' for the rest of your life, I could have done a little more, too."
That's what I said, Hota flaunts his shoulder.
The officers' stories and Adolph's stories seem to say the same thing at first sight, but they're actually completely different. The officers value pride and tradition 'only' and are just emotional theories that they extremely dislike to be tainted with it. Adolf, by contrast, describes it as necessary as a 'brand image'. Moreover, it is on the understanding that it does not benefit in the short term and would rather even be a negative factor.
Intellectual asset management. I tend to think of intellectual 'property' such as patents and trademarks when it comes to 'intellectual assets', but technically only slightly different. Rather than that, an intellectual asset is a slightly more comprehensive concept.
For example, suppose there was a delicious soba shop. Its soba shop is a soba shop of high tradition and format, and if its soba shop's 'goodwill' is trademarked, this becomes an intellectual 'property'. Intelligent "assets", by contrast, are invisible assets such as how to make delicious soba noodle stores' stock or how to beat noodles. Property that does not appear on the balance sheet in the banking neighborhood, etc.
"By selling cheaply, I understand the story of undermining the long-term brand image. No matter how painful management gets, there will be a line you shouldn't change."
In Hotel Larchia's words, the 'signs' on the table are intellectual property, but the 'gold signs' in the mind are intellectual assets. And Adolf is trying to visualize and fascinate this intellectual asset. I'm not wrong.
"It's quick and helpful"
"But that's the difference between what you think and what we think."
"... ho"
"I do not believe that Hotel Larchia's partnership with Yuna Hotel to create a new hotel would harm the brand image"
"What's the reason?
"In my country there is the word 'pine bamboo plum'"
"Matsutake plum?"
"Originally it's a word that manifests auspiciousness, but now it's a word that manifests grade. Pine is the finest, bamboo is the next, and plums are the lowest. Well, in some regions and times, the order seems to change."
"Is that it?
"Hotel Larchia would be pine in this pine bamboo plum. Finest customer service, finest conditioning, finest cuisine. You deserve a pine."
"Thank you, let's say"
"By contrast, it is difficult to say that the project that we are about to do now is Matsutaki Plum. The food, the conditioning and perhaps the customer service will certainly be difficult to say pine from the Hotel Larchia point of view. But."
That's fine, he said.
"Matsubamboo plums are definitely a word to show grade, but that's not something that curses plums for being a pricey version of pine."
"... Hmm"
"Plum is plum, offering the best service you can of that amount. Those who can afford a little money on it will choose bamboo, and those who can afford more will choose pine. This means..."
"You can count on it. The point is, is this what this is all about? Hotel Larchia and the new hotel to be made are completely separate, assuming you sell cheap there will not scratch the Hotel Larchia sign. Therefore, even if we proceed with this plan, we will not harm the 'tradition' or 'pride' of Hotel Larchia."
- Exactly.
"One more thing, let me tell you"
"I'll listen."
"I don't even like going around. If you think so, write that on the paper."
"... I command my liver"
"... well, I don't know how it feels. Even if you can tell by the accounts, you're not convinced by the emotions. Especially to humans bound by 'tradition' and 'pride': 'This is something else!' Cause it's useless to insist."
"With all due respect, I thought you were in custody."
"So I appealed to the emotions, not the accounts, huh?
"You understand, don't you?
"It's a combination of answers. I went out with your story, and I want you to go out with me."
"... yes"
Adolf falls deeply on the chair and exhales loudly, as he was satisfied with Kota's response. After a long meditation, he opened his eyes and stared at Klaus.
"Klaus."
"... Yes"
"Did you hear what I'm saying?
"... Yes"
"Did you think of that?
"... no. Unfortunately, I didn't realize it at all until I asked Mr. Coata."
"... Hmm"
Say that again, deep, deep down in the chair.
"- Decisions are decisions. Klaus, this proposal is rejected. Bring it back."
Like nothing happened.
"... ha-"
"By the next meeting, it's resubmitted along with the stuff I've now compiled and made into a report from you, Matsushiro. Now give me a little more detailed management plan."
"- What...?
"A new department called the Strategic Management Office will be created in line with this plan. The chief of staff is Klaus and concurrently with the general manager of the main building."
"Or, Chairman? Huh? Huh?
"What? You're not gonna tell me I'm loaded or anything, are you? That's what I said. Take responsibility for yourself."
"Oh, I wouldn't say that! I'm willing to die!
"I don't need the gut theory to do it with the willingness to die or to do the best I can. It's just, if we get results, so-- oh, yeah. Vice Chairman. The Strategic Management Office."
"The chairman's direct jurisdiction will be appreciated. Wherever you leave it, rights are involved. It would be better to have one chair at the next management meeting."
"Right. The Office of Management Strategy shall be under the direct authority of the Chairman and shall also be permitted to participate in management meetings"
"Or, Chairman!
"Oh, my God, that's weird. Aren't you upset that it's not" the department "? If you have a track record, I'll upgrade you to Business Strategy."
"Oh, no! Wasn't this proposal a veto?
"The veto, though?
"Bye!"
Take a seat and look funny at Klaus pulling in his rare, hour-long soft face to look desperate.
"I said, 'This case is a' veto, didn't I? So, isn't it natural to come up with the next case?
"... what?
"And I thought you said," Bring it back. "I'm not asking you to take it home if it's a project that doesn't involve chopsticks or sticks. Orders destruction."
"So, well, that!
"It's approved in the major muscles. The next meeting will be one with results... well, that's good. Oh, and."
Separate words there.
"Quit the name 'Yuna Larchia Hotel'. Bring the name 'Larchia' first. I'm not giving this away."
He laughs ridiculously at himself, though he's an asshole pride.
"Well, then today's meeting shall be adjourned. Any objections?"
Nodding contentedly, Adolf lifted his hips, making sure no one raised his hand and uttered a word.
"That's it for today, then. Until the next meeting, let's get better at what we do."
That's what I said, off the round table, on Adolf's back heading to the door.
"... please wait"
"What?
"From the beginning, was that the default route?
"I told you." Bring it back. "
"... have you been played with your palms"
"Let me tell you one thing"
That's what I said, looking back at Kota, who spoke up on his back.
"Hear people's stories to the end, understand them with your own head, and read behind the words. Well, that sounds pretty wise."
It's still sweet, he said.
Kouta dropped off Adolph, who waved after the auditorium with a glimpse of the words.
◆◇◆◇◆◇
"Was it a good idea?
From the Hotel Larchia Auditorium, Adolphe walks to the chairman's office. To the words of Vice-President Werner, who walked side-by-side next to it, Adolph stopped walking.
"What?
"This is an earlier decision."
"The earlier decision... Oh, you mean Klaus' case?
Adolphe turns his gaze to Werner as a salute by offering one hand to a different staff member.
"What? Werner disagrees?
"No, it never is. It is true that the management of Hotel Larchia is not in a good state to flatter, and it will also require some risk-taking management"
"Sort of."
"The chairman said oh, but the 'sign' at Hotel Larchia definitely hurts. I'm not saying it can be painted on mud, but many of our customers will frown."
"Reality, I guess. I have a headache."
"Because you approved it while you knew that much?
"Let's give it back exactly as it is, Werner. Some risk must be tolerated. And in the end, nothing will change."
"And my name is?
"How long do you stay at the Hotel Larchia with your eyebrows?"
……
"What I said to you, Matsushiro, is not a lie. We are 'Hotel Larchia'. Whatever the hotels you partner with, there are no hotels that provide the best service than ours, so guests staying in hotels Larchia where the gold sign is dirty are bound to stay in hotels Larchia." The gold sign! Without the emotional theory, it's not such a bad proposition. "
"That's the problem."
"Problem?"
"Suggestion, I said, Chairman. That's not Klaus' idea."
"... you said Zubari"
"The Big Book of Ideas was brought to you by the Sergeant of the Searchers. It was that Jen named Matushiro from Terra who packed the details of it. So isn't it impossible to say 'Klaus's proposal'?
Werner's gaze was blameworthy.
"I have a friend who comes up with an idea and packs that detail... don't you think that's a difficult asset?
"... I will not deny it"
"We, the humans at Hotel Larchia, suck at lowering our heads besides' our guests'. No matter how good an idea is, it's hard to accept opinions honestly inside. Your great pride will get in the way."
It's a bad habit.
"Including Hotel Larchia."
Take a breath.
"... but Klaus accepted the opinion. I drooled my head and begged for teaching, sincerely trying to put it into practice. The idea itself is not a bad thing either. Then it's not stingy to approve."
"I think it's also a problem to accept too many other people's opinions?
"Klaus is still young. Even if you ask people for their opinions and interpret honestly practiced things as faults and not catching them as faults, leaving you with the cost of stretching as a human being... well, you hit a bee, don't you?
"... right. So let's do that."
"And"
"And?"
"I was… just a little, happy"
courtyard that looks beyond the glass. There, I could see Theon and Klaus joyfully bickering at Hota and Velour and Elle.
"... smile, huh"
It's not like Hotel Larchia is bad, is it? Still, you don't just get taught tough manners, do you? Eating the food I made, winning gambling, losing, drinking and making noise is more fun, right? Well, there's some fights... but then it's more fun to make up and do dumb things together. I am, Adolph. 'Cause it's like I'm running a store for a customer's smile.'
"... Klaus is still your grandson."
"Grandson?"
"Bard Burkhardt. The hotelier I respect."
"... Oh, of Klaus' home. In that case, you've been hanging out a lot since you were young."
"To be honest, I felt a little guilty about taking Klaus away from Laura."
"Especially since you got a grin like that on Klaus' face?
Oh, and nodding.
"Because my mouth won't solve anything fundamentally. I thought it was hard to just watch."
"That's a casual story."
"It's a random story."
Still.
"... Klaus believed he would do something about it. Master Bardo's grandson, Klaus."
"Beautifully lived up to expectations," he said?
"It's hard to pass. Still, that Klaus, who always asked about all the complexions around him, cut me in the front and gave me an opinion. Rate it well."
That said, I turn my gaze out the window again. There was Klaus with a 'real' grin that couldn't hide the joy yet, as if he had been torn up and lit by everyone.
"... although I don't like psychology"
With a rare, gentle grin.
"... good luck, Klaus"
Like whispering, a word.
Turning a gentle grin into the face of the manager, Adolf took his eyes off the window and proceeded to perform the bureaucratic duties that had accumulated.