Chapter 1060 - 802: Parents...
The situation didn’t look very promising.
Nan Zhubin slightly adjusted his center of gravity, maintaining a seated posture but his left foot had already retreated half a step, his right foot slightly forward, and his elbow was involuntarily raised.
The man in the suit stood at the door, his chest heaving violently, eyes fixed on the curly-haired doctor.
The curly-haired doctor’s lips moved, but before any sound came out—
Knock, knock, knock.
Three knocks on the door.
Pausing the nearly frozen atmosphere in the evaluation room.
The door was pushed open from the outside.
Doctor Wen, whom Nan Zhubin had just been about to go look for, appeared, half his body poking in from the doorway.
"Doctor Wen?" The curly-haired doctor clutched at him like a drowning man grabbing a life-saving straw, "Don’t you have a consultation?"
"Finished the first one this morning, I need to use the phone to discuss some issues with the child’s family." Doctor Wen’s tone was naturally as if he was from another world, seemingly oblivious to everything inside the room.
As he spoke, he squeezed sideways through the gap between the man in the suit and the door frame.
The man in the suit instinctively stepped back half a pace, giving space at the doorway.
The infrastructure of the mental health center is quite troublesome. For example, the official internal phone representing the center is only installed in the psychological evaluation room. This means all doctors need to come here to make phone calls.
With such an interruption, the flowing emotions in the evaluation room were temporarily cut off. The man in the suit stood in place, his expression changed from anger to embarrassment, and then from embarrassment to an indescribable irritability.
Only then did Doctor Wen seem to notice something wrong, glancing around: "What’s the matter?"
The curly-haired doctor cast a glance at the man in the suit, quickly leaning his body towards Doctor Wen: "This is a family member, saying his kid has undergone three online treatments here with poor results, wanting to find contact information for that therapist."
After a pause, the curly-haired doctor’s voice lowered further, so only she, Doctor Wen, and Nan Zhubin could hear: "I told him the evaluation room can’t find those, asked him to go to the front desk... He went, and the front desk sent him back to find doctors. He says we’re passing the buck..."
As she spoke, the curly-haired doctor’s voice became lower and lower, almost imperceptible.
This time it wasn’t so much about not wanting the man in the suit to hear, but rather lacking the confidence internally.
Doctor Wen glanced at his colleague, turned to the man in the suit: "Do you have the treatment record or appointment number for your child?"
The man in the suit was stunned: "...No."
"No treatment records, no appointment number." Doctor Wen continued to ask, "Then how did you schedule the online treatment for your child?"
The man in the suit’s lips moved: "I couldn’t get an appointment before, came to your hospital to ask, and a doctor here told me to scan a code, saying it could schedule online consultations, wouldn’t need to wait too long..."
Not just Doctor Wen, even Nan Zhubin could tell something was amiss.
The curly-haired doctor next to them took a light breath, quickly suppressing it. She glanced at Doctor Wen, her lips not moving, but forming a shape as if saying, "See?"
Doctor Wen asked: "Have you understood this situation before?"
The curly-haired doctor lowered her head. Although she looked older than Doctor Wen, she seemed to be subdued by him.
Doctor Wen looked at the man in the suit and sighed: "Here’s how it is, our hospital only has two ways for treatments or consultations."
"One is booking an appointment with a psychological therapist online, which requires grabbing a slot a week in advance."
"The other is first seeing an outpatient doctor, then opening a slip for psychological consultation, paying the fee and scheduling offline, which is faster and can happen the same day if smooth."
"In your situation...we’re also unsure what’s going on." Doctor Wen spoke fairly tactfully.
But Nan Zhubin fully understood.
This sounded like a scam.
As for the claim that it was heard inside the hospital from a doctor to scan a code, then scheduled online consultation—this situation is quite complicated.
Precisely because it’s so complicated, the curly-haired doctor previously thought to pass the buck, probably hoping to find another way to shake off the other party.
Either wear out the patience of the man in the suit, let things settle once he leaves, or have someone else explain this complicated situation to him, ensuring the trouble doesn’t fall on her.
But Doctor Wen’s approach was clearly different from the curly-haired doctor’s.
She looked at the curly-haired doctor for two seconds, then turned to the man in the suit: "Here’s what we’ll do, you go with this doctor to the front desk first."
Doctor Wen nodded towards the curly-haired doctor, "Let her take you to our administrative office, we’ll check your child’s consultation details from the backend. If there’s any issue, we’ll resolve it on the spot."
The curly-haired doctor was stunned, she opened her mouth as if wanting to say something, but Doctor Wen’s gaze had already fallen on her: "If there are problems, follow the procedure accordingly. I’ll find someone to cover at the evaluation room first."
The curly-haired doctor’s shoulders shrunk slightly, then nodded.
The situation made progress, clearly more satisfactory to the man in the suit than before.
...
As the man in the suit and the curly-haired doctor left together, the evaluation room became quiet again.
Doctor Wen let out a long sigh. She turned her head to see Nan Zhubin still standing there.
"Why aren’t you wearing a white coat?" Her tone carried a kind of belated curiosity, "The director will scold you if they see."