My Undercover Boss shoot is over fresh. Company presidents are not often exposed to media such as TV or newspapers. On the contrary, I shined on social and cultural issues from 9/11 to recent American Idol, as well as general corporate news.

More crucially, young women remember my face well, especially because of the frequent exposure to Teen magazines and women magazines. All the guys who planned it, they missed it.

However, it can be hidden through special makeup, etc., but it also has limitations. It's not walking the streets. I have to work closely with people. If I'm not a woman and I wear makeup, everyone will think it's strange.

After less than a day, I packed up and returned home. After returning home in the middle of the night, Jennifer was surprised, but after hearing my explanation, she liked it so much that it was fun. The West's failure must be very painful.

You still make quite a bit of money. First, I was able to clearly understand what the problem was. We've got two sets of information from Jeff's couple: call centers, service centers.

I felt the need to create a systematic support system at the company level, not just to improve my services. But we are the best at developing systems like that.

I called Miller, president, Johnston Consulting, and received a report on the system improvements I had previously directed, which seemed to be fairly ongoing because I was interested.

I told him about the arrangements based on my experience, and he said he would go right into further revisions. I made sure to 'do it as soon as possible'. I like to double-click everything and get the results.

[Did you hear the news? Chairman of Johnston Group went to the scene as a cable driver himself.]

(* Sobbing *) I was so moved. I thought something would change, but I didn't think I'd care. Impressed, moved, moved again!]

[As expected from Johnston. It's a blazing void.]

[I really believe it this time. You said yourself, it's not gonna change.]

[Last time, I commented that it would be just words, but now I cancel.]

[You can trust Johnston no matter what. I never say anything nonsense.]

[Chairman Johnston came to my house to install a cable. I thought I'd seen a lot of people from the beginning, but I'll just take a picture with them.]

On the Johnstone Cable homepage forums and other Internet sites, tens of thousands of posts were posted in a snap about "customer satisfaction" services and my direct work with cable articles.

People's reactions were consistent. The chairman himself cares about this, but he firmly believes that the slogan of the Johnstone cable is not just a word, but a real change.

There's no way the press is going to let a good excitement like this stand. Of course, I made articles everywhere and sent them out.

< Chairman of the Johnstone Group as Cable Knight? >

[Johnstone cable came out with the slogan 'Customer Satisfaction' in the cable industry and surprised the surroundings. Now the group's chairman has stepped up himself!

Chairman John Kim, who is the leader of the Johnstone Group and the world's wealthiest, came to the scene wearing his own work clothes. We contacted the Johnstone Group PR office and found out that John Kim wanted to find out first-hand how the customer satisfaction campaign was being conducted that interests him.]

Maybe we should say this is a reputation for piercing the sky? Subsequently, information related to TV, newspapers, magazines, and the Internet spread. Special content draws people's attention. Of course, it became a topic all week long.

Perhaps in the case of Americans, especially adult men, I empathized strongly and expressed my support for the behavior of the spiral myself because I had suffered from a problem with cable once or twice.

In addition, the photos Ella posted to her Myway homepage were very popular, but the title was strange.

Photo taken by Google Myanmar, chairman of American Idoljon Music Polygram

It's probably a list of things Ella knows well, but the comments of the ignorant caught my attention.

[Cool. This all belongs to one person?]

[Was it the same company as Maiway and Johnstone?]

[Not only that. This guy's got an Academy Awards Hall in downtown LA, Johnston Center.]

[iPad, X box also made by this company. Owns an electronics company.]

[But you said his father was so rich? Who are you? Where are you from?]

[Phew, you don't even look at the newspaper. This person is born in Roxville, San Francisco. Self-inflicted.]

It was fun to comment. I read it whenever I was bored, but it was more fun to argue over it. And for those who were asking beginner questions, some people who knew some common sense intervened and explained who I was, but they laughed because of another mistake.

@

"Jeff, Mrs. Linda. Good to see you again."

"Thank you for inviting me."

I welcomed Jeff's family into my office, but they all look so cautious and left and right.

"How are Marissa and Elda? Did you get a good look?"

"That was amazing. It's huge. It's cool. Tons of people, and all the great food at the restaurant is free!"

Ella tells me that she feels like she's been waiting for my question, probably surprised by the size of the building, the design, and a lot of people. He was particularly impressed with what he had eaten in the restaurant.

"How many people work here?"

Marissa wonders how many people are in the building, and she's been asked quite a few times so far.

"About 60,000 now. We're still working on the expansion, but we should be able to accommodate 80,000 people when we're done."

"Wow, that's... that's amazing."

The eyes of Marisa staring up at me with awe are dazzling. I was so proud of the way Jennifer used to look at me proudly.

"Hehe, I can't believe I'm so complimented by this kid."

For a moment, I thought I was too childish. Marissa is a freshly graduated high school student, and I forgot to look at her with hundreds of thousands of employees.

Seeing the couple next to you, they seem surprised. When you hear a specific number of people who think there will be a lot of people vaguely, most people have similar reactions.

I asked them about the trip lightly and encouraged them to sit on the couch. First, I explained why I called Jeff and his wife here.

"We're building programs for service centers and call centers in Johnston Consulting. We would like Jeff and Linda to use their experience with the project team to advise us on how to be a more effective system."

"Us?!"

Jeff is a little surprised by my explanation. I called them here to confirm that the new system was properly developed for the two centers, and if necessary, to correct them, they nod. Jeff scratched his head because he was involved in developing computer systems.

"In the next week, your family will be escorting you to your secretary's office. You can go there and eat for free, so if you're done working during the day, you can go and see the sights with your family."

"Haha. Really? So it's a vacation."

Linda loves saying it's all free. I have informed them that not only the restaurant (s) with the accommodation, but also any restaurant (s) located here at the headquarters are available.

"Personally, thank you for inviting me to your home and for serving me a meal. And I looked at them, and I said," Oh, these are good people. 'I thought. And Mrs. Linda's kindness. "

"I'm just a friend I've been working with for a day, and I've been invited to dinner because I said I'm alone outside, and I'm ashamed that you're talking so loudly. Haha."

"I'm just simply cooking."

When I personally show my gratitude, I think it's pretty cool that you two are nothing, but I don't think so. Even if we worked together for a day, it is hard to encourage dinner to the first person we meet if the words of the heart are not good at the time.

What if I was Jeff? There's a 99% chance that the first person I meet doesn't care whether they eat or not. Of course, sometimes I also have a good heart, so I lost 1%.

"It was nice to see you guys working so hard on the Johnstone cable, and I personally got you dinner, and I couldn't help but prepare a little gift."

"Gifts?!"

All of a sudden, Jeff and his wife are surprised, and suddenly they stare at me with gleaming eyes at the words Marisa and Elda, who were sitting next to them.

"First of all, were you worried about Marissa's college tuition? Marisa will be paid for four years at the Johnstone Scholarship Foundation."

"Yes?! Four years of tuition?"

"Do you know how much that is?"

"Really?!"

Jeff, Linda and Marissa are in for a surprise. Especially when Jeff is surprised and asks me what my tuition is, he soon realizes who he's talking to and is a little cool. Honestly, I don't care how much it costs to study. Anyway, it's just money. What does it matter?

I didn't improvise the gift. Of course, Chief Crimson said, "Why don't you do this? 'I brought the documents. I remember that it was a little over $28,000 a year, so considering the increase, it was around $120,000. For ordinary people, this is a lot of money.

"Oh, this is something I never thought you'd remember."

Jeff pauses to take a breath, as if I were impressed to remember his passing remarks. Lady Linda says thank you again and again, but she likes it because she's relieved of one big worry.

"This money is paid in installments every year, so if Marisa studies hard and receives a scholarship separately, she can spend it on living expenses. Marissa, do you understand me?"

"Yes, I will. Thank you."

Marissa looks at me and says thank you, but she still looks at me and says, "Dude, you're awesome! ’I shrugged my shoulders without knowing it. I put a finger on my gesture and make a cute face.

"Now, let's talk about Ella's gift."

"Me? Do you have mine?"

Ella is not interested in her sister's tuition at all, but urgently asks me to tell her that she has one.

"Haha. Of course. I'm in Hollywood. Can you just go? You go to Johnston Music and Polygram Film and meet the stars. Kelly Clarkson is still here, and you can meet her if you want."

"Really? Kelly Clarkson? So you can get an autograph?"

Kelly Krocson's popularity has remained steady since American Idol's fever has not completely cooled yet. Kids like to meet people who talk. It makes me proud of my friends. Elah is also excited about some of her favorite stars.

@

< Reduce Johnstone cable, wait time for customer visit, to 2 hours! >

Johnstone Cable, Online Customer System Open

< Johnstone Cable pushes for its own new set-top box >

With my special interest, problems with cable service centers and call centers were rapidly improving and a new system was opened, reflecting the voice of the site, including the Jeff couple, and being fully renovated for convenient management.

Improvements to the simple program immediately reduced customer call latency to 3 hours, provided terminals to cable technicians to identify locations, and implemented real-time scheduling systems in some regions.

The greatest strength of the Johnstone group, 'online', cannot be missed here. There was already a system where users could go online, but it was too slow and with less than 10% of the menus and functions that drove them away. There is a know-how of the best internet businesses and the world's largest data center, but it will not be a problem.

Extended to make it easy for customers to see their accounts, prices, services, etc., and keep track of their complaints when they receive them.

We also ran campaigns and promotions for online viewing and downloading of notices we had mailed to reduce costs, and the transition to online and email notices went very smoothly as the homepage became extremely fast.

One of the biggest changes is the introduction of new handsets produced by Johnstone electronics. Addressing residual failures and service delays, as well as the growth of high-quality TV markets such as LCDs, required switching to digital boxes.

Furthermore, the new bi-directional terminal also includes the ability to allow customized service to the user or the state of the instrument.

This new handset also serves as a terminal for the smart cable grid system, which helps the customer to identify problems when the TV is not working. For example, if multiple points in a cable grid at one point disappear at the same time, it can be seen that there is an anomaly in the cable in the region.

It was announced that Johnstone cables began producing their own branded set-top boxes, and the stock price of Scientific Atlanta fell. He made a huge profit from the set-top box over the years, losing one of his biggest customers. Of course, I'm not sorry at all. It caused me trouble with poor products and services Time Warner would have followed you, but not to me.

As these changes occurred, such as improvements in scheduling and latency, remodeling of online systems, and new set-top boxes, customers were highly welcomed. In particular, improvements to the service resulted in high ratings when the issue could be resolved quickly.

While not all problems are solved overnight, customers did not complain as before because they announced what the Johnstone cables were doing through the homepage and communicated with consumers.

Customers are already impressed by the fact that they are trying to fix a 30-year disease. Even if I felt uncomfortable right away, comments and messages of encouragement, believing in Johnstone cables, made me feel satisfied with my employees.

Artwork Reviews

So we've done a little bit of cable business here to keep the writing going. The Undercover boss, by the way, is photographing the other presidents. We'll get to that later.

American tuition is expensive, by the way. The cost of graduating from New York University is... more than $240,000 as of 2012, detailed on the student expense site.

On tuition fees, at 26,000 dollars in 2003, now more than 40,000 dollars.

Combining dormitory and campus living, textbooks and other costs, that adds up to $20,000, and $60,000 a year.

American students often end up with between 100 and 200 million in debt when they graduate. Of course, there are often low-cost state schools, local schools, scholarships, but not all of them. I went to a student forum, and I was really troubled.

For example, I got admission from Stanford, but my grades were not at the top of my class. There was a friend who was given 30,000 dollars a year as a scholarship, and his parents offered him 10,000 dollars, and he was still struggling to get 20,000 dollars in debt a year.

Forum counsellors advised that going to Iowa State is fine, but students are concerned about the value of names, connections and curriculum provided by Stanford.