Workplace games

Feng Yun came to the position of the battle center, and Shi Jian was angrily saying to the customer at this time: "Sir, we have agreed to waive the fee for you. What do you mean by reluctance? If you are so arrogant, we can Call the police!"

When the main attacker heard Shi Jian’s words, he was immediately unhappy. He copied a dialect that he didn’t know where it was, and said angrily: "What do you mean by exempting me from fees? I have never used it at all. No, we are guests. As a five-star hotel, does your hotel treat guests like this? You all say that guests are God. Is this the fucking attitude you have to God?"

Puff!

When Feng Yun heard this man's words next to him, he didn't hold back immediately, and he made a sound of joy. This guy is really too funny.

However, Feng Yun’s laughter immediately attracted the attention of the fighting double. The man didn’t know him, but Shi Jian did. After all, as the audit department who audited their front desk, he was often cleaned up by the audit department. , Seeing Feng Yun now, his face suddenly became a little ill.

"What are you doing here, what's so funny?"

Hearing Shi Jian's icy, uncomfortable words, Feng Yun smiled and said: "Manager Shi, I just passed by here and just discovered the situation here, so I am ready to come and help solve the stalemate between you and the guest. It’s not an issue either. Why don’t you let me have a look at this, maybe I can help you, don’t you?"

After listening to Feng Yun's words, Shi Jian's expression changed, and then he said: "This is our front office business, it seems it is not your turn to deal with it!"

The meaning of Shi Jian's words is very obvious. As a member of the financial department, Feng Yun is a bit too far in your hand.

Feeling Shi Jian’s tone of rejection thousands of miles away, Feng Yun didn’t take it seriously. This was all expected. With Lao Liu staying in the hotel for a day, basically which department he went to work on was the same. , No way, it's all the evil of Old Liu's gun mouth...

"Manager Shi, you see, in the current situation, it's not a problem for you to stand in a stalemate. As an outsider, guests may be more willing to communicate with me. Maybe it is for the hotel and guests. Clear?" Feng Yun explained with a smile on his face. In his opinion, if he raises his hand without hitting the smiley person, he has laid the steps like this. If Shi Jian is a normal person, he should have no opinion. You know, this is a very Good chance to dump the pot.

However, Shi Jian decided not to buy Feng Yun's account, but continued to say coldly: "I said, without you, our front office can solve it by ourselves!"

Feng Yun:???

Feng Yun was surprised by this, and when he looked at Shi Jian's expression, Feng Yun was a little wondering what was going on.

But at this time, the man was not happy anymore, and said angrily: "What's the matter, I'm so bullied, is this going to hit me?"

The scene at this time is quite embarrassing. Feng Yun no longer knows how to continue. Shi Jian is not going to enter. As an outsider, if Shi Jian does not buy it, he really has no reason to force him in. foot.

At this moment, a voice came from behind Feng Yun: "Manager Shi, I think you can let Feng Yun give it a try, maybe there will be unexpected gains!"

As soon as this voice appeared, Feng Yun and Shi Jian both looked back at the same time, only to see Gao Shenghan and Zhang Kaiyu standing not far away from them.

At this moment, the eyes of Feng Yun and Shi Jian were stunned, and they were ready to say hello, but Gao Shenghan winked at the two, obviously not intending to reveal their identity.

The boss spoke, Shi Jian naturally did not dare to refute. He glanced at Feng Yun with a slightly murderous look and said, "Then you can try it!"

With Gao Shenghan's words, Feng Yun also breathed a sigh of relief. After casting a thankful look at Gao Shenghan, he looked at the man and said, "Sir, I don't know what you call it?"

"My last name is Chen!" It may be because Feng Yun's righteous remarks had caused the man to have a slight preference for Feng Yun.

"Hello, Mr. Chen, why don't we go to the lobby bar on the side to talk. It is not convenient for so many people here. Don't worry, I will give you a satisfactory answer. What do you think?"

After hearing this, Mr. Chen nodded and walked towards the lobby bar under the leadership of Feng Yun. After seeing this, Gao Shenghan and Zhang Kaiyu gave Shi Jian a look, and the three followed him together.

Sitting in the lobby bar, Feng Yun only started to understand the situation. With this buffer, Mr. Chen didn't seem to be so angry anymore, so he began to slowly tell the matter, Gao Shenghan and the others were listening. Shi Jian had a black face, not sure if he was angry.

Mr. Chen's story is very simple, it was over in less than ten minutes, but the content made Feng Yun a little speechless.

It turned out that Mr. Chen booked the room on the Internet, and he also phoned Mr. Chen in advance to confirm that the time of arrival was around 11pm.

Mr. Chen was also very punctual. He really arrived at 11 o'clock in the evening. There was nothing wrong with this, but the problem was when he checked out the next day.

According to the rules of the hotel industry, when a guest checks out in the morning, the cashier the day before yesterday will call the housekeeping center to make a simple round of the room where the guest lives, but the time is generally controlled within five minutes.

The main reason for the inspection is to see if there are any used items in the guest’s room, as well as items that need to be compensated by the guest, such as smoke injuries and bed linen contamination.

This is a general practice, and anyone who has stayed in a hotel knows this link, and Mr. Chen naturally didn't care.

But the problem lies in the report from the housekeeping center to the front desk. Mr. Chen's room uses a'little raincoat'!

When the cashier talked to the customer about this consumer item, Mr. Chen was immediately unhappy. He came alone, so how could he use this'little raincoat'!

However, the cashier at the front desk did not accept Mr. Chen’s objection, thinking that there must be nothing wrong with the housekeeping center. This reply made Mr. Chen very annoyed. After all, many guests at the front desk were checking out at the time, looking at these people. Looking at his weird eyes, Mr. Chen couldn't bear this grievance, so he quarreled with the cashier.

After listening to Mr. Chen’s story, Feng Yun nodded. Judging from Mr. Chen’s story, it seems that there is no problem with both parties. Gao Shenghan and the three of them are also straightforward. This situation has also occurred in hotels before, and normal operations are common. Choose the hotel to admit your mistakes and settle things down.

However, Feng Yun said to Mr. Chen: "Mr. Chen, according to hotel conventions, we will definitely choose to believe in you. After all, you are our God. How can we not believe in God?"

"But I think that we should investigate the matter clearly and give you a clear answer. This is the responsibility to you. Don't you know if you agree with me?"

Seemingly satisfied by Feng Yun's words, Mr. Chen quickly said: "You are not afraid of the shadow leaning, you can check it!"