Extraordinary Genius

“President Feng, where did you get so many ideas? When you say that, it seems that accommodation services are really not bad. Even if it's not as good as a star hotel, it's not much worse than the space. ”

“You've never stayed in one of those star hotels. It's bigger. It's just a suite. What else? This hotel, frankly, isn't it a sleeping place? All we have to do is do good service at this point. ”

“After the scale, we were able to purchase more expensive consumables and lower management costs, which is actually cheaper than opening a hospitality hotel before.” Zongqing smiled first.

“Yes, but there's something more to be added to this room. Well, when you call Masahiro Kameda, he'll tell you what to add to the room. Remember, these are for a fee and are more expensive than outside. It's like selling something on a train is more expensive because it gets to you. ”

Feng Yu thought about it. There must be some condoms and other consumables in the hotel. In this regard, the island hotel is growing faster and faster than the US side.

“By the way, there are hotels that don't have restaurants, but what if guests are hungry at night? ”

“Didn't we have instant noodles or something at the lobby bar?” Zongqing was stunned. Didn't you say you didn't want a restaurant?

Feng Yu shook his head: “In the middle of the night, even in the middle of the night, let them go down to shop? Even with elevators, they feel inconvenient and sometimes hungry after a bath. So there's something to eat in the room, like bucket lohaha instant noodles, Thai ham sausage, squeezed vegetables, etc. And you can put our Lehaha pure water, drinks, beer, etc. on the price tag in the room, let the customer know, it's paid for. ”

Some of the Group's hospitality hotels had such services before, but none of the more, were made by the heads of those hotels themselves. Zongqing thought about it first. This is a great idea. It can also give Lehaha products an extra sales channel. Although it is not very big, the conversation is better than nothing.

“There's also an electric kettle in the room, like an automatic power outage on a wind and rain sign. All rooms must have air conditioning...”

“Wait a minute, President Feng, do you want air conditioning in all rooms? How many units does that take? This isn't gonna work, is it? ”

“No, it shows our hotel configuration, just like TV. Without TV, they must be small hotels. The current hotels are equipped with regular small air conditioning, so if you build a new hotel later, you can use central air conditioning. Like hot water in a room 24 hours a day, beds are clean and tidy... you should be aware of all this. ”

“OK, President Feng, I'll sort out these requirements and make it a standard of hotel service for our delightful inn. ”

“It's not just the standard of service at the Inn, we're going to be the standard of service at the Quick Hotel! ”

Zongqing is a bit speechless, fast hotel, you have to set the standard too? Industry standards?

Feng Yu decided to give Zongqing a bit of education after seeing Zongqing's first disdainful look. No, you can't. You're not gonna listen to me now, are you?

“Think about it, old man, how do you classify the company hierarchy? ”

“Isn't it on a scale? Is that market value? ”

Feng Yu shook his head: “None of it is right. First-class companies set standards. Just like DVD industry standards for windstorm electronics, everyone who does DVD has to follow our standards. When do we say improvement to improve, that's the position of the boss. Just like us at Taihua Supermarket Group, our retail prices, which are disguised as setting cost standards for manufacturing companies that are higher than our retail prices, have to be eliminated so that we can maximize them. ”

“Second-class companies only make brands, like Songjiang Automotive and Lehaha or something. This is the only brand that others approve of, but we also have to follow others' standards. But competitors, they can launch new brands. Like even think about the group, build a treasure, etc. ”

“Third class companies sell products and services. For example, XX TVs provide good after-sales service, which means that their TVs are easily damaged. Do you need after-sales repairs if your TV isn't easy to break? There are also products, there are no brands at all, the sales are good, such enterprises, the ability to resist industry risks is much worse. ”

“Fourth class companies, the worst kind, sell prices. In other words, they use cheap products to shock the market, requiring a large amount of cheap labour. The products produced have no technical content, let alone after-sales service. Such enterprises, with extremely poor risk resilience and a slight increase in the price of a raw material, may become uncompetitive and then the company may collapse. ”

“Simply put, standards are set out as leaders, equivalent to the boss of a company. Branding is the equivalent of a department manager, according to standard requirements. Once the leadership changes, that is, the industry standards change, it needs to be readjusted. People who do products and services are pretty grass-roots employees, and they always say," What do you do, tell you to go east, you can't go west? "This kind of selling price is the equivalent of a machine. To be manipulated by employees, you can make money when you turn fast. One day, if you don't turn fast enough, you are likely to be eliminated! ”

“Now, do you want our hotel to be standard? We need service standards, pricing standards, spatial layout standards, etc., to get others to emulate us so we can guarantee a leading edge. Other competitors can even be restricted by raising standards. Normally people want to be a fast chain hotel, they can't invest this kind of money all at once, can they? With TV and A/C in every room alone, you can keep a lot of people out of the threshold! ”

If Zongqing nodded thoughtfully first, any industry would seem to have standards. In that case, of course, it is a matter of being a standard-setter, not of complying.

“All right, these standards, ask Masahiro Tortoise more later, the island is still very good in terms of hotel industry development, especially fast hotels. Let me remind you that the quality of the service staff must be guaranteed, and the hotel must be clean... and, by the way, you can get some clock rooms for the guests to rest for a while. ”

“The clock room? Temporary break? ”

Feng Yu sighed and died of his mind.

“Think about it, near the school, not daring to stay out of school, huh? ”

Feng Yu was so straightforward, Zongqing finally understood. He can't help but sigh, my child, how dare you when he was as old as these students?

But thinking about his daughter, Zongqing's face changed dramatically and immediately took out the phone: “President Feng, wait a minute, I'll make a phone call. ”

Speaking, walking out.

Feng Yu shrugged his shoulders and a bad laugh appeared behind him. See, that's not good for my adopted daughter. I'm always afraid that my cabbage will be arched by other pigs. What a wonderful son. If he could arch cabbage, his parents would be so happy!

……