Real estate players
Chapter 106 109. Are you Cao Liliang not wanting to be mixed up? (Fifth more! Ask for recommended votes!!!)
"Huh?" Cao Liliang was stunned for a few seconds, completely unexpected that Zhao Hanqiu would click his name.
Although his performance has always been very good, he is always incompatible with other colleagues because he is a hard-working district manager.
Especially when some district managers have gatherings, he who is not sociable is often alone in the corner drinking a drink.
Yes, he didn't even have much alcohol.Therefore, among the district managers, he is considered an outlier, belonging to a small transparent group.
It's just that the transcripts handed over by the Great Western District this month are too unsightly, and it makes him stand out.
"Let's talk about it." Tan Zi also said, thinking that somehow his performance is high, and the regional market share is also good.What's more, Chen Jin is in his area. As the champion of last month, Chen Jin is naturally a bright spot.
Cao Liliang felt happy when both of them cast encouraging eyes.
"Finally it's my turn to show off! It really is the most important thing to keep your feet on the ground." He thought, and began to organize the language.
After a while, he opened his mouth and said: "In fact, the situation Mr. Tan said does exist in our Greater Western Region. It's just that we can't be afraid of competition, but we must do everything possible to win!"
As soon as he finished speaking, the group of regional managers next to him were silly!
He overthrew the excuses of his immediate boss as soon as he spoke?Do you Cao Liliang don't want to be mixed up?
Tan Zi also had a look of iron blue, Zhao Hanqiu and Fang Qiu looked at each other, their eyes full of depression.
Fang Qiu was right to train Tan Zi, but the company's market share is declining, so it is natural to check for omissions.
But can Tan Zi be able to sit on the position of regional director, is it because of a single two-month performance?Fang Qiu just used this reprimanding Tan Zi to convey pressure to everyone, is it really possible to demote Tan Zi?
This Cao Liliang...what did Nima say?
"To be specific." Tan Zi said coldly.
Cao Liliang nodded and continued: "The key is to enhance your own competitiveness. Especially to deliver enough pressure to the store manager and brokers. For example, I, the specific method is to increase the amount of fines for the corresponding data. For the store manager, every time Two orders per week, one less order is fined 200 yuan. For the broker, the company stipulates a daily room communication volume of 20+10, and I set a 50+30 in the area. As long as the data comes up, the order will naturally be Coming up."
When he said this, he finally came across something, and Tan Zi's expression also eased a little bit.
After all, judging from the current situation, the Great Western District has the most intense competition.Appropriately improving the assessment data is indeed a feasible way.Even the other district managers have such an expression.
But Cao Liliang said again: "If the data does not meet the standard, one less communication will be fined 10 yuan. The other is the daily inspection volume. From Monday to Friday, the standard is 5 times, and the penalty is 10 yuan. Weekends are 10 times, less A fine of 20 yuan at a time."
"This is mainly a way to improve the efficiency of brokers. As long as the efficiency comes up, the performance will naturally come out. In terms of market share, the company will charge a set of exclusive housing every month as long as it is locked. Other companies want to grab the listing but can’t take it away. So I ordered two sets a month, and a fine of 50 yuan for the missing set."
"Of course, because there are really few customers on working days now, I am worried that the broker will be liable for excessive fines for not being able to complete the data on working days. It is stipulated that as long as there are 50 inspections a week, all the fines for inspections will be fine. Exemption. In addition, all fines can be reduced by half in the week when the exclusive listing is collected. If the bill is issued, the fine for the week will be waived."
What Cao Liliang said was recognized by everyone.Seeing everyone nodding their heads all the way they were thinking, he felt very disappointed!
At this time, a district manager of the Greater Southern District asked: "Then how did you develop the incentive system?"
"Incentive system?" Cao Liliang didn't react for a while.
"That's right!" the other party said: "The fines are fined in each district. The focus is light, depending on the situation. But if there are good agents, shouldn't you give them corresponding rewards? This can also stimulate The enthusiasm of other brokers!"
"I will report every agent who has issued an order to the entire district group information!" Cao Liliang said as it should.
Then Tan Zi was shocked!
She asked urgently: "There is no other reward system?"
"No more." Cao Liliang said.
Tan Zi laughed angrily at him, and asked: "Then how much money is left in the spare gold card in your area?"
Cao Liliang thought for a while and said, "Five to sixty thousand. I haven't checked it carefully."
When he spoke, the group of district managers nearby almost laughed!
"It's really a talent! You dare to say this to your leaders?" They gloated one by one.
Tan Zi shook her head and said, "No wonder the turnover rate in your area is so high. It turned out to be a problem that you corrected yourself! Now that the sky hasn't been shaken in your area, you have a set!"
Cao Liliang looked bitterly puzzled, he didn't understand what he had done wrong...
Tan Zi said impatiently: "Anything else?"
Cao Liliang thought for a while, and then said, "The rest is to find ways to enhance customer satisfaction. Customer satisfaction is up, and our share of the market can be further improved. So my aim is, Kill all unstable factors and take customer satisfaction as the first principle!"
He said a lot today, much more than simply reporting a piece of data!So the more I said, the more excited...
"For example, two days ago, the client landlord got into trouble because of an order. Fortunately, our company is not involved. Otherwise, the broker who handles the order must be fired. Even if some performance is lost, such a sting You can’t keep your head. And even if there’s nothing wrong, you still have to punish the broker to make them understand the importance of the company’s reputation. So that broker, I’ve already given two months of punishment for not being able to become a professional.” Cao Li Good way.
Hearing what he said, Tan Zi asked, "Who is it? What happened?"
Then, Cao Liliang said everything about the day, and finally said: "Although Chen Jin has a very good business ability, the landlord is very unhappy because the business is not well connected. Fortunately, they stopped making trouble. Otherwise, I will definitely fire Chen Jin."
When I heard Chen Jin's name, everyone present turned weird and looked at Xu Youzhong silently...
Yesterday's incident, of course, also spread among the district managers.It's just that Cao Liliang was not well-popular, so nobody told him about it, which made him confused.
Tan Zi frowned and asked: "You mean, the number one agent of the month, are you really going to fire?"
"If something goes wrong!" Cao Liliang said seriously: "After all, customer satisfaction is very important."
"But listening to your description, this matter seems to have nothing to do with him. The landlord sold the house and failed to buy it in time. It is normal." Tan Zi said.
Cao Liliang smiled and said, "That's true. It's just that if the landlord finds the media to make trouble, it's hard to explain whether we are right or wrong."
After listening to the others, they all looked at him with a smile, waiting for a good show.
Sure enough, Tan Zi hadn’t even spoken yet, Zhao Hanqiu spoke first: “You’re just bullshit! If our own employees have made no mistakes but were fired, who would dare to come to work in Wance in the future? Which broker is still willing? Sincerely open the bill for you? Your handling method is very problematic! Oh, we bring our brokers to meet up every month and work hard to cultivate a sense of belonging among employees. You turned your head and crossed the river and demolished the bridge?"
"Huh?" Cao Liliang was taken aback, then looked around, but saw everyone avoiding his eyes!
"It's really stupid! This kind of problem, although everyone handles this way, can you say so directly to the leader? And you still have a large amount of reserve money? What are you going to do? Doing things that can't be said, and still talking about it, it's just a scolding!" More than one person thought in their hearts.
Fang Qiu also frowned, just about to say something.At this moment, someone knocked on the door of the meeting room and interrupted the meeting.
It was the director of the planning department who came in. He listened to Fang Qiu's side and said something, as if he was asking for Fang Qiu's opinion.
Fang Qiu smiled after hearing this, and said to Cao Liliang: "The meeting will be suspended first. Cao Liliang, you and Xiao Tan come with me."